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Old 10-14-2021, 10:17 PM   #1
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Water heater not working

We arrived for camping in the Colorado national monument earlier this evening. We have the water heater (propane) on. There is propane as the cooktop and furnace are working but the water is not.

Any troubleshooting advice would be highly appreciated.

PS: Very nice park and excellent camping in the Saddlehorn campground. Quite cold (will be below freezing but hopefully for just a few hours.
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Old 10-14-2021, 10:31 PM   #2
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So is it will not lite or is it that you have no hot water at the tap?

If it is just the water is cold maybe the two bypass valves are not letting the hot water come out.
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Old 10-14-2021, 10:43 PM   #3
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Thank you! We seem to have resolved the issue. We turned it off and turned it back on. It seemed to have ignited the heater. The water is now lukewarm and getting warmer.

When I get back, I will try to educate myself on this.

PS: we are at some elevation (don’t know the exact elevation number). I don’t know if this was a factor.
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Old 10-14-2021, 11:19 PM   #4
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...
PS: we are at some elevation (don’t know the exact elevation number). I don’t know if this was a factor.
Roughly 5600 feet.
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Old 10-15-2021, 12:47 AM   #5
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Ive had mine not light the first time a few times, what you did resolved it. I did, however, replace the control board under warranty the second year I owned the trailer.
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Old 10-15-2021, 10:27 AM   #6
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Thank you for sharing the elevation, Alanmalk!

Oldwave, this is the first time it happened for us. How / where does one see/hear that it is lighting?.
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Old 10-15-2021, 07:38 PM   #7
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Thank you for sharing the elevation, Alanmalk!

Oldwave, this is the first time it happened for us. How / where does one see/hear that it is lighting?.
When you turn on the water heater switch on the inside panel the small "FLT" (fault) LED will come on for several seconds as it attempts to light. If it lights, the LED will go out. If the LED stays on it indicates that the burner did not light.
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Old 10-15-2021, 07:51 PM   #8
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When you turn on the water heater switch on the inside panel the small "FLT" (fault) LED will come on for several seconds as it attempts to light. If it lights, the LED will go out. If the LED stays on it indicates that the burner did not light.
To expand on this a bit the system will try 3 times to light. If it faults on the third try the FLT light stays on (or in the case of the older trailers with the separate switch it is the reset light). You need to toggle the power switch to OFF for five seconds then back ON to reset the water heater and make it fire again. This can happen if there was some air in the line and doesn’t necessarily mean there is a problem with the water heater.
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Old 10-15-2021, 08:51 PM   #9
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Originally Posted by rubicon327 View Post
To expand on this a bit the system will try 3 times to light. If it faults on the third try the FLT light stays on (or in the case of the older trailers with the separate switch it is the reset light). You need to toggle the power switch to OFF for five seconds then back ON to reset the water heater and make it fire again. This can happen if there was some air in the line and doesn’t necessarily mean there is a problem with the water heater.
Very good intel to have. Noticed the attachment was from Oliver Travel Trailers. Does Escape provide this too?
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Old 10-15-2021, 10:14 PM   #10
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Originally Posted by kavm View Post
Thank you for sharing the elevation, Alanmalk!

Oldwave, this is the first time it happened for us. How / where does one see/hear that it is lighting?.
The light on the control panel should go out and you should hear the water heater starting.
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Old 10-16-2021, 10:14 AM   #11
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Thank you very much for all the insights! Typing this on the phone, so will keep it short. Definitely consider the Colorado National Monument andSaddlehorn campground in your plans.
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Old 10-16-2021, 01:00 PM   #12
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Originally Posted by kavm View Post
Thank you very much for all the insights! Typing this on the phone, so will keep it short. Definitely consider the Colorado National Monument andSaddlehorn campground in your plans.
We loved Colorado National Monument
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