I had to share my source for Wedgewood range lid bumper pads and the extraordinary effort this company’s staff made to fix a mistake with my order for this very small item. I ordered this small rubber bumper when it went missing from my Wedgewood range's lid. I placed the order on Amazon.com.
The small part cost under $2 and with shipping came to $5 Canadian. I payed an additional fee across the border to receive it at a US mailbox company, which is where I discovered they had shipped the wrong part. I returned home, called them and was promised they would fix it for me. After an internal email about the error was copied to me I didn’t hear anything for several days. So I called again and this time was told they would have to order the part, but I would get it and they shipped directly to me in Canada to save me the cross border fees and drive. I just received the parts (Wedgewood range lid rubber bumpers; they sent an extra one gratis). This is the note that accompanied them: “Thank you for your patience! They still had not come in, so my wife drove across the county and found them! Tim, AnyRVparts.com.
I think these guys (Evan and Tim), deserve a standing ovation! AnyRVparts also goes by the name Schwalm Wholesale RV Parts (Schwalm RV Parts
) I have been blown away by the service and care that ETI has given us with even small issues and now I can point to AnyRVparts as another company with stellar service.