This is the first email from ETI
Escape Trailer Industries is always working to improve their trailer. With the new design and components, unforeseen issues can arise once a trailer is in use that cannot be predicted.
It has come to our attention that the new lower fridge vent is
potentially allowing water to enter the trailer.
The lower fridge vent has three ‘vent’ tracks in the bottom portion of the frame. These tracks are to allow propane to escape the fridge compartment in the event of a leak. Without these tracks the propane would have to build up high enough to escape through the lower exhaust vent hole which can dangerous.
Under the proper conditions rain water may run around the vent and enter the back of the fridge cavity through the vent tracks. Once the water enters this cavity, there is a drain installed to accommodate this seepage. However, with this new vent, our installation method did not allow this potential seepage to reach the drain. With the water unable to reach the drain, it can find its way under the fridge cavity allowing the water to enter the trailer body.
At this time we have already rectified this potential water leak issue. However, until we are able to provide everyone with instructions and the necessary sealant required to properly seal the vent area, we are asking you to temporarily apply tape over the vent seam as shown in the photo below to prevent potential water damage.
Please apply the tape as follows:
1) Across the bottom
2) Both Side Pieces
3) Top Piece
***PLEASE ENSURE YOU DO NOT TAPE OVER THE LARGE EXHAUST HOLES. JUST THE SEAM.
Thank you for your patience and understanding. We will be contacting you within the next couple of days providing detailed instructions on how to properly rectify this issue. We will work with you to resolve this potential issue.