We had our original Suburban SDS2 cooktop replaced in November 2022 under the recall. Recently the replacement cooktop has developed a propane leak (by smell and using a gas sniffer). We just finished the assessment and determined that the gas fitting on the back burner is cross-threaded.
I'm not sure why it took over a year for the problem to appear, but since we are now two years out from the replacement under recall is there any recourse for this situation? Does anyone try to repair this?
I've attached images of both the good (front) burner gas connection and the bad (rear) burner gas connection.
Thanks in advance for any help.
I'm not sure why it took over a year for the problem to appear, but since we are now two years out from the replacement under recall is there any recourse for this situation? Does anyone try to repair this?
I've attached images of both the good (front) burner gas connection and the bad (rear) burner gas connection.
Thanks in advance for any help.