I've had my 21ne since 2022 and apart from a pesky problem with the furnace (it had a broken igniter, cracked ceramic holder i suspect happened when rainwater got in compartment) my trailer has been great! I am an RV novice and must figure things out myself. The site and Escape videos have been very useful. For example, I learned to prime the water pump when dewinterizing last week. Speaking of winter, it got to 24 below at my place this winter in Southcentral Alaska. I use the antifreeze method. Everything a go this spring. No problems. It's such a nice, little towable. Signed, Not Complaining in Alaska