Problems with Dometic Power Awning Remote Control!

Our E19 has the receiver in the passenger side front overhead as well. It beeps when you turn the power on as well. Maybe having some one work the power button while you listen for the beep would help you locate it. Our is loosely mounted to a small plywood backing board. If the mounting board is there and no receiver that would point to a missing receiver. Our looks similar to a large computer mouse.
 
Remote awning

I’ve been searching the Forum as well as the rest of the internet with no luck on this one, I’ve read all of the instructions I can find to no avail, so I’m turning to this Forum in the faint hope that someone else has overcome this problem. I know this is not going to be easy to explain clearly, but here goes.

Point 1. This is on a 2017 Escape 5.0 TA that is new to us, when we bought it, the awning wasn’t working because the battery was dead in the remote, so I knew there could be other issues moving forward.

Point 2. The Power awning appears to be working, I can get the awning to extend about 1 foot by using the 10 Seconds On/Off power switch routine, it retracts itself after a few minutes.

Point 3. I have replaced the remote battery with a brand new one (CR2430), after installing a new battery the Led flashes when pressing any of the Up, Down, Stop or Prog buttons. The awning doesn’t respond in any way to any long or short button press.

Point 4. The remote is made by Simu and the Part Number appears to be SIMU FR-70103 The remote has 3 buttons showing on the front, Up Arrow (Retract), Black Bar (Stop) and Down Arrow (Extend), to access the Prog button the cover has to be removed.

Point 5. I never hear any beeps from anywhere when turning on the Awning master switch or pressing the remote buttons, not sure if this is normal, some manuals suggest the unit should beep.

Question 1.: Is there a button sequence that I am supposed to press to re-pair the remote with the awning? The manual doesn’t seem to help here.

Question 2.: Does anyone have a wiring diagram for the Power Awning? I’m thinking that a hard wired toggle switch would be preferable to a flakey remote, shouldn’t be too difficult to install.

Question 3.: Does anyone know where the receiver is located for the Power Awning in the 5.0 TA? So I can investigate that and the possibility of installing an over-ride toggle switch.

Thank you for any help.
Make sure the battery in the remote is not upside down.Thia happened to me once.
 
It's finally working. Update.

First, thank you to everyone that responded, it was very useful to discuss the issue and find out a few things about our new (to us) trailer.
So I decided to order a new remote as that was the cheapest part in the system before I was about to tear everything down. I contacted Simu for details of a suitable replacement and they told me "The Simu remotes can be replaced by any Simu or Somfy RTS remote.", so I looked on Amazon and found a suitable three button remote for $161.21 CAD and ordered it.
The instructions for programming are simple enough, it paired straight away and to my joy everything now works fine.
After some more analysis I found that the original remote was not sending a clean signal when compared to the new one, so the battery corrosion must have done more damage than I originally thought.
The whole ordeal was a long slow process, and getting help from businesses about their products that I hadn't purchased directly was tough, apart from Simu, they responded very swiftly with exactly the info I needed.
Anyway, that's one problem solved, now on to the next, two failed window units!
 
Sometimes you gotta throw money at a problem. I’m not very good with remote controls for many things and like keys they can control your life. Glad you figured it out. Now you’re an expert and will be a consultant.
Iowa Dave
 

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