The included RVLock that came on our E23 was our 2nd such product. The first one worked well for the 18 months we owned the 21C and, to my knowledge, is still doing it’s intended thing.
So, after our friends took a look at our 23 and decided to buy one, I recall them asking about the auto lock feature and told them that it was standard on the 1st Edition.
A couple of weeks into their configuration, they were told the ETI was discontinuing the RVLock because of quality issues. Their new trailer came with a standard physical key only lock.
While we were at Osoyoos, our remote decided to stop talking the the lock. Not always, but often enough to not make it worthwhile to carry the remote around in our pockets.
A few days ago, I called RVLock and told them the issue and they said the warranty was lifetime and that they would send a new printed circuit board. It arrived today and I will stick it in tomorrow and see how it goes.
So, after our friends took a look at our 23 and decided to buy one, I recall them asking about the auto lock feature and told them that it was standard on the 1st Edition.
A couple of weeks into their configuration, they were told the ETI was discontinuing the RVLock because of quality issues. Their new trailer came with a standard physical key only lock.
While we were at Osoyoos, our remote decided to stop talking the the lock. Not always, but often enough to not make it worthwhile to carry the remote around in our pockets.
A few days ago, I called RVLock and told them the issue and they said the warranty was lifetime and that they would send a new printed circuit board. It arrived today and I will stick it in tomorrow and see how it goes.