Chamberman
Senior Member
I've been seeing a lot of trailers for sale with the flawed and recalled Suburban SDS2 two burner cooktops. For possible new owners shopping for a used Escape, this is the cooktop that is prone to exploding when the aluminum gas delivery tubes crack. This cooktop was standard in a few years of Escape trailers built prior to 2021. I'm not certain if any 2021 models had the cooktop. Many sellers are probably unaware of it or have forgotten about receiving the recall notices a few years back. At any rate, I see very few sellers making note of this issue so I thought I'd bring it up. Maybe there should be "sticky" public notice on the Classifieds forum for potential buyers that are likely unaware of this issue.
We bought our 2019 Escape last spring and the seller gave us the recall letter he received years prior. Airxcel is the owner of the Suburban brand. I contacted Airxcel last summer and they were more than happy to work with me to get it replaced. Although they specify that they want it replaced by a certified tech, I was able to work around this requirement and get compensated for the new cooktop that I installed myself. They would not reimburse until they received the old recalled cooktop, but they sent me the return shipping label so there was no cost to us.
There are threads about this issue on this forum and there's even some repairs that can be made to make these cooktops more safe. However, in talking with the Airxcel support rep last year I could tell that they really want these cooktops to be taken out of circulation ASAP and they're willing to compensate you, so take advantage of it?
We bought our 2019 Escape last spring and the seller gave us the recall letter he received years prior. Airxcel is the owner of the Suburban brand. I contacted Airxcel last summer and they were more than happy to work with me to get it replaced. Although they specify that they want it replaced by a certified tech, I was able to work around this requirement and get compensated for the new cooktop that I installed myself. They would not reimburse until they received the old recalled cooktop, but they sent me the return shipping label so there was no cost to us.
There are threads about this issue on this forum and there's even some repairs that can be made to make these cooktops more safe. However, in talking with the Airxcel support rep last year I could tell that they really want these cooktops to be taken out of circulation ASAP and they're willing to compensate you, so take advantage of it?