Finally a little reason for hope, keep your fingers and toes crossed. Got this from Tammy last night:
Hello Everyone,
WOW!!! What an emotional week!
As some of you may know on Monday I called Coleman S., Division Chief of NHSTA. It was an interesting call and for the first time I felt as though I had been heard or listened to rather than being spoken to. I must share however, how our conversation started … ‘Yes, Tammy I know who you are. You have customers calling their Congressmen regarding your situation. Unhappy with your current situation and looking for answers…’ I responded with yes we are all looking for answers…as an end user I must say your implementation of this program is not user friendly…..
He made some suggestions which included setting up our export/import with a registered importer. However, after spending the day investigating this option I deemed it a non-viable possibility as the trailers would need to sit in a locked compound for 30 days upon import. We went back and forth regarding how this new program really does not apply to the Escape Travel Trailer which he agrees but feels he cannot do anything about.
On Tuesday, I received a call from Jin K. who is responsible for reviewing the last section of paperwork and unfortunately her call came in at 1pm (just before she went home) to tell me she would be away from the office the rest of the week. – Grrrr….
On Wednesday, one of our customers’ who has connections within NHSTA sent in some emails on our behalf and today at 2:20pm we received an email that they are now ACTIVELY working on our file. Phew! – Finally some progress.
I called my Custom Broker who has been also actively working with NHSTA advocating on our behalf (he received a request yesterday to stop emailing) said NHSTA has given him access to a portal which allows him to view who has now been deemed compliant and can begin importing again into the US. He said over the past couple of days he is beginning to see the other companies who were stopped at the same time as Escape Trailer Industries show up in the system. Our hope is that within the next day we will become part of that system.
Unfortunately, I am out of the office tomorrow but if we get the OK. We will immediately set the trailers up for import into the US and have them moving from Canada into the US.
We will notify everyone by email of any changes as soon as they happen.
Greg,
As discussed we will set your trailer up for delivery. I have spoken with the driver and he has confirmed if we receive the go ahead to begin importing the trailers he will leave here Tuesday with three trailers..
- Can you please provide me or confirm with a delivery address and cell phone number for you. The delivery address should be such that when the driver arrives with the trailer he will not interfere with the day-to-day activities in the area.
I will finalize everything on Monday when I return to the office.