Quality of Escape 21 (Ordering soon) - Escape Trailer Owners Community

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Old 07-29-2019, 11:48 PM   #1
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Quality of Escape 21 (Ordering soon)

I am a bit nervous after finding a few posts online stating the quality of their Escape trailer was not very good. (crooked window and other things like that) How have you owners been satisfied with yours? Should I expect a lot of small repairs starting out, or is this a finished product? Thank you!
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Old 07-30-2019, 12:10 AM   #2
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There were one or two recent posts that generated a lot of conversation and debate.
I suggest you search "Escape 21" and read other discussions, rather than base your decision on a small sample.
Use the Search function, Google Site Search at the bottom of the box.
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Old 07-30-2019, 05:54 AM   #3
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Quote:
Originally Posted by Kodakajika View Post
I am a bit nervous after finding a few posts online stating the quality of their Escape trailer was not very good. (crooked window and other things like that) How have you owners been satisfied with yours? Should I expect a lot of small repairs starting out, or is this a finished product? Thank you!
We have a 2017 5.0 TA that we had delivered to CT. So there was no way to do an inspection before payment or even an orientation. Couldn't be happier with our purchase. The only problem we had was with a window which was a manufacturer defect, not anything to do with the installation. My little problem was easily repaired by myself with information and parts supplied by ETI. The person at ETI that assisted me was non other than owner of the company. I sent an email, got a reply I believe the same day in a phone call from Reace. The necessary parts showed up in 2 days.
From what I have seen on this forum most problems are not related to design or construction of the trailer but to issues with appliances or purchased components and these are the same components you would find in almost any other brand of RV. From what I've seen here most people get quick and satisfactory resolution to their problem.
IMHO the quality and design of the Escape in general is far better than than the RV industry standard. 😎
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Old 07-30-2019, 06:21 AM   #4
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I think the quality of Escape Trailers is on par with any new automobile you can purchase today, perfect or almost perfect and anything needing fixed easily accomplished.
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Old 07-30-2019, 07:10 AM   #5
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Depends on your expectations. If you expect a perfect product, I'd pass on getting a camper, of any brand. I did not expect a perfect product when I bought mine in 2014, I've not been disappointed.

I am very dissatisfied with Dometics, the maker of most RV appliances used in most RV's, including my Escape.

If you've not owned a trailer before you need to expect to do, or pay to have done, small repairs and maintenance. The need to have larger repairs done does happen, hopefully not on a new trailer, but they are fairly rare. In general, I believe Escapes are better quality then most other manufacturers, although not everyone agrees.
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Old 07-30-2019, 09:22 AM   #6
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Problems (usually minor) that one person may be having can be discussed on the forum at length. These threads take on a life of their own. We have to remember that there is a pretty small sample size here on the forum but overall I can tell most are more than satisfied with their Escape. I doubt that ~360 people and 175 trailers would come from all over North America to attend the 2019 customer appreciation rally if these owners had any issues with the company that were unresolved. Keep it all in perspective.
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Old 07-30-2019, 09:31 AM   #7
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I would echo what others have said - a few small problems and tweaks are inevitable with any RV brand, but the overall quality of Escapes is very high. I also have found a couple of big advantages with an Escape - first, when anything does go wrong you can talk directly to the factory that built your trailer and get excellent advice and, when needed, parts for service, they are very responsive and helpful. Second, this forum is an excellent source of information and help for problem solving, if you have any kind of issue or problem and post it here you'll get help, often from others who have experienced and resolved the same problem.
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Old 07-30-2019, 10:27 AM   #8
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Quality is an individual thing , some want perfection to the smallest detaill , others are of the close enough is good enough school . ( Close enough for horse shoes and hand grenades theory )
You know yourself best and need to define YOUR expectations before the purchase .
My expectations were that the trailer and its equipment / options would function properly for their intended purpose . IE: I wasn’t concerned if the cushions matched the flooring or the pin striping was the right shade of blue but I did expect the refrigerator to cool , the roof not to leak , the furnace to heat , the windows to open & close , Etc , Etc
Set your own standard and stick by them using someone else’s just. doesn’t work IMHO !!
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Old 07-30-2019, 10:45 AM   #9
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We have had our 19 more than a year now and have had no failures or found nothing that was not installed straight.
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Old 07-30-2019, 10:51 AM   #10
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To Tbaglo: I've read everything that I can find, which is not much. Thats why I am asking here.
To Padlin: I am not expecting a perfect product. I asked if owners experienced "a lot of problems." I do expect to do maintenance. Otherwise, great feed back. Thank you.
To Everyone Else: Thank you! That is the feedback I needed. Very much appreciated.
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