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Old 04-20-2014, 12:07 PM   #1
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Hot water tank now not working on electric or propane

In an earlier post I detailed out how the hot water tank was not working on the electric mode, but was working on propane. Well as of today it doesn't work on either- does anyone have any idea if there is something in common between the two - propane & electric" that could have gone wrong??
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Old 04-20-2014, 12:23 PM   #2
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is this coming out of winter hibernation? perhaps something got inside?
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Old 04-20-2014, 12:28 PM   #3
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No we've been using the hot water for the past 7 weeks, this happened all of a sudden.
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Old 04-20-2014, 12:45 PM   #4
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I thought you said the 110V electric switch was bad. You may have 2 related (or not) problems.

Is the main 12V power switch on?

Check the 12V water heater fuse.

Check the wiring (12V and 110v) for mice, chafing, disconnects, ...

On propane does the light come on at all? Come on then go off? Come on and stay on? Do you hear the igniter clicking?
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Old 04-20-2014, 12:45 PM   #5
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Have you pressed the reset button?
It's the one that looks like a rubber plug ( on the right ).
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File Type: jpg heater reset.jpg (135.7 KB, 11 views)
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Old 04-20-2014, 12:57 PM   #6
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Quote:
Originally Posted by gbaglo View Post
Have you pressed the reset button?
It's the one that looks like a rubber plug ( on the right ).
Check this before my suggestions!!

I *think* both buttons are reset - one for electric and one for gas.

The thermostats *may* not be contacting the tank, allowing the water to get too hot and the high limit (reset) to go off.
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Old 04-20-2014, 01:07 PM   #7
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Could well be. I don't have the electric so button on left does nothing.
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Old 04-20-2014, 04:55 PM   #8
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If none of those suggestions work...another possibility is that the electric element has burned out which prevents the heater from heating on gas or electric. You will need to ohm the heating element to know that.
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Old 04-20-2014, 07:34 PM   #9
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If none of those suggestions work...another possibility is that the electric element has burned out which prevents the heater from heating on gas or electric. You will need to ohm the heating element to know that.
I do not believe this is correct. The 110V and propane heating systems are completely separate and not connected in any way.
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Old 04-20-2014, 11:07 PM   #10
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I am not completely sure that's correct Doug but I believe that my 2003 Suburban gas/electric hot water heater did not work from an experience when I mistakenly burned out the electric element. It was wired in series with the heater's propane valve. It's only a suggestion to consider and only takes a few minutes to confirm.
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