Escape Trailer Owners Community - View Profile: Donna D.
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Donna D. Donna D. is offline

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Showing Profile Comments 1 to 9 of 9
  1. Red
    09-29-2021 02:42 PM
    Red
    Hi Donna

    Thank you for firing the warning shot to some of the members who are engaging in useless hate mail.

    " No reason for the uneducated reply’s that several members are good at. "

    My vote would be to instantly remove access for this type of comment. Telling people not to reply is bullying.

    This comment was made out of context for the thread it appeared in. It related to quality concerns which I have seen more frequently and vehemently stated recently. My suggestion is to create a standing topic in the forum for members to report quality concerns in a structured way. The purpose is to make all of us aware of possible defects particularly those that could cause harm. A good example being the issue identified with the Suburban stoves. If enough people list their concerns about the same issue it will get Escape's attention. Many of these issues may come up after the warranty period and not get reported to EI. A recent reported example is the propensity for the sewer storage tube door to break. The hinge design is poor and it is real easy to break, I too had to replace the door after warranty. The purpose of the topic would be to allow members to exchange their solutions and work arounds while providing Escape an opportunity to identify common concerns based on user long term experience. We don't have the ability to force EI to change but we can influence how future trailers are built and what components are used, particularly when there is a coordinated, documented list of frequently reported issues. EI does listen as evidenced by their recent investigation of the Suburban stove issue.

    I have worked as a Project Manager and always run a lessons learned sessions so we can identify what worked well and what we would change in the next project. I am suggesting this is the opportunity to put some ongoing lessons learned structure to the quality improvement reporting and removing the incessant bashing. We all own Escapes so lets help each other and all future owners.
  2. wkwitman
    09-22-2021 08:10 PM
    wkwitman
    Thanks Donna, but that is not the right part. What we need for our Model RM 8551 fridge is the latch that is mounted on the inside of the fridge.
  3. Susan O'Connor
    Hello Donna D,

    Our 5.0 TA is sold. Thanks for your help.
  4. Susan O'Connor
    Thank you Donna!
  5. Susan O'Connor
    Hi Donna,

    Not sure if you got my previous message about lowering the price on my Escape for Sale? I might have done something incorrectly. At any rate, could you plesae change the heading to say:

    "Price Reduced - 2015 Escape 5.0 TA $39,900"

    There is also a reference to price in the body of the ad that would need to be changed as well. Regards, Susan O'Connor
  6. Susan O'Connor
    Hello Donna D. I would like to edit the price on my For Sale post. Can you please let me know how to do that.
  7. Susan O'Connor
    Thank you so much Donna for your prompt response. I will miss this forum for sure. Everyone is so friendly and accomodating. Sorry for the "unrotated" photos. I couldn't get it figured out.
  8. Susan O'Connor
    Hi Donna. Could you tell me where and how to post a trailer for sale? Susan O'Connor
  9. tdf-texas
    Please delete my account TDF-TEXAS. I have had enough with the negativity and hatefulness of some of the members on this site. Goodbye.

About Me

  • About Donna D.
    First Name
    Donna
    Location | City or Town
    Portland
    State/Province/Territory
    Oregon
    RV Year and Model
    2014 Escape 5.0 TA
    Gender
    Female
  • Signature
    Donna D.
    Ten Forward
    2014 Escape 5.0TA

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General Information
  • Last Activity: Yesterday 10:44 PM
  • Join Date: 11-29-2008
  • Referrals: 7

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