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Old 03-28-2015, 05:38 PM   #31
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Reading other RV forums I see equal complaints about Norcold and Dometic RV fridges and don't blame Reace or Tammy for choosing what many other RV manufacturers install. I would, however, love to see an Escape users poll establishing what percentage of Escapers who have camped in hot weather (definition required) are satisfied with fridge performance. Without exact data it would be of limited use, but if you could determine that a rough fraction of users were or were not satisfied with their fridge performance in hot weather, it could be useful to all in gauging how big the issue is and on which fridges.
Perhaps additional comments could allow for details on how their expectations were not met, and the comments could help to determine if the Escaper was expecting too much (as in comparing to home fridges). I suggest the poll because you don't know if there is a silent majority out there without fridge issues, so a poll might encourage them to respond. A poll could also show the problem to be more widespread than previously thought. On the other hand polls take a lot of effort to produce and to evaluate. What do you think, Jim?

If Dometic and Norcold fridges have similar reputations long term, recent issues must be related to engineering changes or quality control issues. I am willing to bet (will be getting our 21 in May) Reace will be the one who gets Dometic to fix this, if the current changes aren't already sufficient.

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Old 03-28-2015, 05:41 PM   #32
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Originally Posted by cpaharley2008 View Post
Hogawil and Pandandlinda,
Please contact Escape with your concerns, this forum is not in a position to address them here.
Thank you.
Are you saying on a public forum we can't voice our opinions if they are real negative opinions? Time for the Site Team to back off and realize that it's official. The Dometic 8 Series refrigerators installed in ANY trailer are weak.

the reason I haven't posted my latest info on our RML8555 is due to the bullying by the site team.

Please do not try to tell us we can't voice our opinions. Dometic has let us all down and ETI is just caught in the middle like many other trailer manufacturers.

Klem
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Old 03-28-2015, 05:46 PM   #33
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Klem,

Have you not noticed that the posts in question are still on the forum? You haven't noticed that nobody has censored anybody?
Reace asked that people email him. Many don't realize that this forum does not belong to ETI and that Reace and Tammy have better things to do than religiously follow the forum. That is why I suggested sending email direct to ETI as he requested. Did you notice what time of night Reace posted the news about a Dometic fix? It was 10:23pm on a Friday night.
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Old 03-28-2015, 06:11 PM   #34
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Quote:
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Many don't realize that this forum does not belong to ETI and that Reace and Tammy have better things to do than religiously follow the forum.
I think this needs to be stated frequently on this forum. While ETI has a disclaimer ("Please note that these forums are not operated by Escape Trailer Industries.") on their website, many may assume that Reace and Tammy read this forum religiously and will respond to questions/complaints. That may happen once in a while but it is the exception, not the rule. So the suggestion to e-mail or call them directly is a valid one and was meant without ill intent.

Let's all lighten up!!
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Old 03-28-2015, 06:15 PM   #35
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Originally Posted by cpaharley2008 View Post
Hogawil and Pandandlinda,
Please contact Escape with your concerns, this forum is not in a position to address them here.
Thank you.
We are not requesting that the forum address our concerns but to discuss them. Isn't discussion what the forum is for ? I would suggest that if the moderators were experiencing the same failures that we are, the suggestions would be different.
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Old 03-28-2015, 06:39 PM   #36
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Quote:
Originally Posted by cpaharley2008 View Post
Hogawil and Pandandlinda,
Please contact Escape with your concerns, this forum is not in a position to address them here.
Thank you.
Charley believe me we have . Considering this frig is the most expensive appliance with the trailer .
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Old 03-28-2015, 06:56 PM   #37
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Reace, this is great news. This past fall, every major component of our RM8555 was replaced under warranty. Cooling loop, control board, 12V element (re-used the 120V element), etc. While I was happy to finally have Dometic step up to the problem, the fridge was still barely adequate in the Keys in February. It works fine in cool weather, as it always did. As I've said from the very beginning of these many threads, I believe Dometic simply undersized the cooling loop for these fridges, probably to cut costs. I am really happy to hear that they are finally recognizing the problem and are offering a serious remedy. Thank you.
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Old 03-28-2015, 07:34 PM   #38
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I'm was merely trying to prevent off topic discussion. Feel free to post your concerns in the correct thread or start one. The site team is merely trying keep the discussion on point.
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Old 03-28-2015, 07:41 PM   #39
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Whoa. Exactly what serious remedy would that be? It ain't just the R8555 or a few Dometic lemons. This is a great forum. Let it not be a propaganda mill.

All unhappy with their fridge performance should absolutely chirp up. It is taking a long time but, I think it's the noise made here that has perked up concerns and we hope a serious call to action at ETI.
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Old 03-28-2015, 07:41 PM   #40
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Patandlinda and Hogawil,
Perhaps you may have misunderstood my remark, as others seem to have mentioned. Issues you may have with Escape fixing a problem is best directed to them. Parts or repairs needed should be addressed to them. This forum is not part of Escape Industries. Am I making my point? Please let me or another site team member know if you are unclear about this.
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