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Old 10-18-2014, 04:18 PM   #1
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RIP Millenicom

For those using or thinking of using Millenicom as their Hotspot provider (they provided 20GB per month on the Verizon network for $89.99 per month) they are no longer in business. It appears that Verizon has canceled their support and those already using the service will be invited to join Verizon.
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Old 10-18-2014, 06:19 PM   #2
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Quote:
Originally Posted by Vermilye View Post
....and those already using the service will be invited to join Verizon.
Don't you just love it when a carrier forces you to move to another option and then calls it an "invitation"?
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Old 10-18-2014, 07:31 PM   #3
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Jon beat me to the punch. I received this message yesterday after submitting a trouble ticket to Millenicom:

--
This is to correct an earlier email that was sent to you regarding your service. Verizon Wireless, the carrier providing your wireless service, may be contacting you about options for your ongoing service. Going forward your relationship will be directly with Verizon Wireless. Millenicom will no longer have any role concerning your account and Millenicom does not now or will have any relationship with Verizon Wireless. Thank you and we apologize for any inconvenience this notice may cause.
--

I use(d) Millenicom at home and on the road. There is a Verizon tower one mile from my house and I'd like to keep using the hotspot for all my Internet service, assuming Verizon offers a reasonable plan.

Mike Lewis
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Old 10-23-2014, 12:34 PM   #4
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Jon-- Have you or anyone else with Millenicom service been contacted by Verizon regarding continuing hotspot service? I haven't heard anything from Verizon and it's getting toward the end of the month. I was hoping for a special offer from Verizon as their standard hotspot service is quite a bit more expensive per GB than Millenicom's.
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Old 10-23-2014, 01:18 PM   #5
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I haven't heard of anyone being contacted, and the latest post from RV Mobile Internet (RVers that keep a good handle on the demise) haven't either. Their latest post has suggestions on what you can do.

Since I was planning to suspend my Millenicom account at the end of the month until next spring, I'm going to wait. I don't have any other Verizon accounts, and their data only plan is a pretty expensive option. Mt contract for my cell phone with AT&T runs out at the end of November, so I'll look at my options in the Spring.
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Old 10-23-2014, 03:25 PM   #6
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Jon,

Thanks for the link. I guess I'll wait and see what happens.
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Old 10-23-2014, 08:20 PM   #7
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I've followed Chris and Cherie of Technomadia for a number of years. They are (were) huge fans of Millenicom. That couple is living the life I wish I could... check out their blog for current info: October Mobile Internet Cellular Shake-Up | Technomadia
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Old 10-30-2014, 06:18 PM   #8
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Just an update on dealing with the demise of Millenicom. I received a message on my Jetpack to call an 800 number to talk with a customer service rep about transferring to Verizon. Tried 4 times yesterday, each had me on hold for over an hour, then announced there was a system problem & hung up.

This morning I got through to a knowledgable, friendly CSR after 30 minutes, and switched. Since the only Verizon account I have is a pre pay iPad, they had to start a new account, which had a few glitches, but after everything was done, I now have a 20GB Verizon account for my Jetpack at $99.99 per month (plus fees & taxes). Since I'm home until Spring (where I have Time Warner Roadrunner internet service) I immediately suspended the account. According to the rep, you can suspend & restart the account as often as you want, but only for a total of 180 days per year. Suspensions run 90 days unless you restart sooner.

According to the rep, the period for making this transfer from Millenicom runs until November 8th. After that you must take one of the existing Verizon data plans. I did find a less expensive data plan from AT&T, however my AT&T iPhone often did not have coverage in the areas I like to travel.

So, I'm still sorry to see Millenicom go, but I'll still have internet for most of my travels.
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Old 10-30-2014, 06:46 PM   #9
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Quote:
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I did find a less expensive data plan from AT&T, however my AT&T iPhone often did not have coverage in the areas I like to travel.
This brings up a good point. I hear arguments all the time that "AT&T is the best" or "Verizon is the best". That depends entirely on where you live and where you travel.
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Old 10-30-2014, 10:22 PM   #10
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You're right Rob, although statistically Verizon does have the best nationwide coverage- especially for data. I do have an AT&T phone that I activate a prepaid for over air when we think we need it(carry extra simcards). Lot of different options, but mainly we want voice & text if we're in an area for awhile where only they have signal. Usually in that situation they don't have good data coverage anyway.
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