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Old 04-06-2019, 02:33 PM   #1
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Outside LED Light Strip

I ordered the optional LED light strip that fits inside the awning enclosure on my 2017 nineteen footer to provide additional outside light. It worked for a year, but now it won't turn on. It is controlled by a remote that turns it on and off and adjusts the brightness. There is no manual that came for this item, and it is not mentioned in the Dometic power awning manual. I replaced the battery in the remote, but that did not do the trick. I checked all fuses and they are fine. Does anyone know who manufactures this thing (it has no name on the remote), or have a suggestion for further troubleshooting?
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Old 04-06-2019, 04:10 PM   #2
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I'd suggest an email or phone call Monday to Escape.....
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Old 04-06-2019, 04:22 PM   #3
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That's definitely "Plan B" and thanks. May actually be covered by 2 year warrenty.
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Old 04-06-2019, 05:28 PM   #4
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You could check for voltage along the circuit too to see where the circuit is open. This will tell you if it is the supply, the remote, or the strip itself at fault.
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Old 04-06-2019, 05:41 PM   #5
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Yes, I found no voltage at the connector to the strip right where the wire emerges from the trailer and heads to the strip, but I don't know if it is supposed to be live all the time there or alternatively the remote switch activates a switch somewhere else that supplies it. It disappears into the trailer top and I have no idea of the location of the unit that the remote activates.
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Old 04-06-2019, 06:38 PM   #6
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At least you have proven the LED strip is good, and unless you can access the wires inside further tracing might be tough. Is not the controller/receiver for the lights accessible?
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Old 04-06-2019, 06:52 PM   #7
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Yeah, if I had any idea where the receiver was, or even looked like, I could check it out, but no idea.
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Old 04-09-2019, 07:52 AM   #8
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The receiver unit is most likely located in the small dead space in one of the passenger side upper cabinet corners where they meet the front or rear walls. Probably the rear corner. Not easy to get to.
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Old 04-09-2019, 11:13 AM   #9
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Please excuse me for asking, but do you have the on/off wall switch for awning power turned on?
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Old 04-09-2019, 11:24 AM   #10
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The awning and awning led are independent of one another, ie you can have the light on while the awning is closed or in use.
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