Water pump troubles while travelling, can anyone help?! - Escape Trailer Owners Community

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Old 07-06-2019, 07:14 PM   #1
AnJ
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Location: Abbotsford, British Columbia
Trailer: 1974 Boler, 2018 Escape 21
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Water pump troubles while travelling, can anyone help?!

We seem to be having one problem after another with our Escape this trip- we first discovered that the excess water in the bathroom was not from the water dripping off the walls after a shower, but that water pours in through the bathroom vent in the closed position when it pours outside. We store it with the drain open when not in use, so took us a while to realize this problem.

Next, we ran into some heavy rain and realized that water has been leaking in the emergency window and down the wall and that the dinette seat plywood has some water damage.

Today, our water pump won't shut off. We open all the taps, turn the pump switch on, it produces full water pressure so we shut all the taps, water pump motor keeps pulsing. We are able to turn it off at the switch in the trailer. Also, the lights are dimming/blinking with the pump on. We checked all the fuses at the breaker box, they are fine. We still have a few days before we are home; anyone have any suggestions of things we could check? Are we compromising anything else by turning on the water pump just when we need it and then turning it off at the switch when we are done running the taps? We did clean the strainer on the water pump. We suspect that when the window leaked, it maybe caused some damage to the bundle of wires that run under the dinette bench causing this problem. It sure would be nice if there was an easy solution, but we've read both manuals and can't seem to figure it out. If not, we have an appointment at Escape next week and hoping they can shed some light on what's going on.
Update- our wifi is spotty, but we will also check and see if we can adjust it with an Alan key as Reace suggests in his troubleshooting video.
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Old 07-06-2019, 07:29 PM   #2
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We always turn on the pump for use and turn it off after.
If you leave it on and leave the trailer and something goes wrong, you might come back to a flood.
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Old 07-06-2019, 07:47 PM   #3
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You're showing a 74 Boler in your info and don't mention model or year Escape or type of windows,(Slider-Frameless).
You're probably on to the pump issue with the adjustment, or air leaking from strainer cap not sealing or cracked. If not those items, then replacement/rebuild is most likely solution.
Bath vent I'd pull when you get home and check it over thoroughly for damage and then reset it using butyl tape. Of course, all of this will be dependent on year of trailer and warranty status.
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Old 07-06-2019, 07:50 PM   #4
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Quote:
Originally Posted by Greg A View Post
You're showing a 74 Boler in your info and don't mention model or year Escape or type of windows,(Slider-Frameless).
I'm seeing this, but it really isn't complete. More information helps.
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Old 07-06-2019, 08:24 PM   #5
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I am still trying to figure out how you can adjust wifi with an allen wrench
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Old 07-06-2019, 09:13 PM   #6
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It's under warranty and you live 15 minutes away from ETI. Make a punch list and an appointment!
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Old 07-06-2019, 09:36 PM   #7
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Thank you for the replies. Basically, the water pump is our issue- it should shut off when the tap is not running, and the motor continues to run continuously after the tap is shut off. The water pump can still be shut off at the switch- was wondering if it's still okay to use this way until we get home as the motor will be running slightly more than normal- I.e. do not want to fry the motor, etc.

Our profile says 2018 Escape, is it reading differently on the forum? It is a 21.

We live an hour from Escape, but we are currently on vacation, hence the questions. It wouldn't be a concern if we were at home, it should still be under warranty.

LOL, with travelling we do not always have wifi. We'll try adjusting the pressure with an Alan key and hope that works. Not sure why we are getting blinking lights when the water pump motor is running either, that wasn't happening before.
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Old 07-06-2019, 09:41 PM   #8
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Also, to answer question about windows, they are frameless. We ran water over the exterior of the window and they seem to not be sealed at the top, where the water is coming in. I guess keeping a trailer under cover has a down side- you discover all the leaks when you take it out to use it and it rains. A little unexpected for less than a year old!
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Old 07-06-2019, 09:55 PM   #9
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Watch this ETI video from 3:04 to 4:10 and see if it solves your water pump not shutting off problem. I followed it and fixed my nonstop water pump.

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Old 07-06-2019, 09:58 PM   #10
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Good to know it fixed it for you! Handy that they have made this video, reading the manuals did not supply us with many things to try. We came into town for the wifi and to do some research on it, heading back to the campsite shortly. Hoping this might work for us, too.
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