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Old 11-07-2020, 12:50 PM   #1
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Join Date: Jan 2020
Location: PNW, Washington
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Recent deliveries - delays?

We're scheduled for a 12/14 delivery of our 21NE in Sumas, but we were just advised component shortages could impact that date. Specifically, the furnace was mentioned. We were told to check in a couple weeks ahead of time to verify.

Has anyone here had a recent delivery delayed, and if so - how long?
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Old 11-07-2020, 02:49 PM   #2
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Location: East of Austin, Texas
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Just FYI there's some discussion of this in recent posts in the "It's Friday ...." build pics thread.
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Old 11-08-2020, 05:58 PM   #3
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Ours was due to be complete Oct 26 because of heater delay, we were just informed it will be complete and ready to ship Nov 20th. I do know we were third in line for a heater. I don’t know how many they got in.
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Old 11-08-2020, 08:37 PM   #4
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Last I heard, a week ago, was that supply chain issues meant there weren't aluminum wheels or a furnace for my 19. Our completion date isn't til 12/10, so it's pretty easy to remain optimistic, for now at least.
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Old 11-08-2020, 09:07 PM   #5
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Location: San Angelo, Texas
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My delivery is scheduled for 12-10. I was told that they are waiting on a furnace and oven for my unit. Vivian said they couldn't give me any kind of time frame. But on Friday (11-6) another forum member said they received their furnace. I don't know what that means for the rest of us��
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Old 11-08-2020, 09:13 PM   #6
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Lots of supply chain issues due to the border closure and huge demands on shippers (and everyone wanting an RV at once.) I waited two weeks for my manual awning and then since I live close by, took the trailer without it. Hopefully I'll get to go back up and get it if the border opens by late spring; if not, they'll ship it.
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Old 11-09-2020, 06:19 AM   #7
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I was informed of a delivery delay of my 19. They finally got the heaters in and now I am to get my 19 about the end of Nov.
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Old 12-04-2020, 08:12 PM   #8
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Location: Boise, Idaho
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How long to build s 19?

We are thinking about placing an order for a 19 before I retire. How long does it typically take to take delivery. Once the order is finalized?
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Old 12-04-2020, 08:27 PM   #9
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Quote:
Originally Posted by RandyT View Post
We are thinking about placing an order for a 19 before I retire. How long does it typically take to take delivery. Once the order is finalized?
IMO these days there is no "typical" that's meaningful, ETI's (Escape Trailers Industries') order backlog is significant but always changing, as is the situation with supplying-vendor issues.

Having said that, ETI does not consider an order "finalized" until the Build Sheet is "Confirmed" and the "Purchase Agreement Executed" which occurs 3 months prior to the "Completion Date". The "Completion Date" would only change if there's specific component vendor delays and they have no way of predicting that in advance (depends on the components in your order and totally unforeseeable supplying-vendor issues).

My sincere suggestion is that you give them a call and have a brief talk with one of the friendly sales staff - they'll be able to quickly explain the deposit (reservation) / order / build process and give you the most current status on order lead times with no 'obligation' whatsoever.

ETI Order Process Info page link (suggest you call for latest status)

ETI contact page link

ETI Purchase Process Milestones
  • Submit Deposit, select a requested delivery date
  • You'll get a prompt email reply confirming receipt of your deposit and providing these four milestone dates:
  1. Start of Configuration Stage [calendar date] (4 months prior to completion)
  2. Confirmation date/Purchase Agreement [calendar date] (3 months prior to completion)
  3. Production Complete [calendar date]***
  4. Free Storage Ends [calendar date] (1 month after completion)

Cancel your order before completing Milestone 2 and you only forfeit the deposit processing fee ($150 USD/$200 CAD), the balance of your deposit will be refunded.

Cancel your order after completing Milestone 2 and you forfeit the full amount of your deposit.

***This is the one that's subject to change due totally unpredictable supplying-vendor issues
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Old 12-04-2020, 09:10 PM   #10
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I’ll add two comments to Centex’s very clear timeline.

When you make your deposit you can ask to be added to a waiting list and give them your earliest acceptable delivery date. If an earlier spot comes free, there is a process to offer the date which you can accept or decline. For example I was recently offered a date three months earlier than my booked date.

Your deposit is fully refundable any time up to the Purchase Agreement date, less the original credit card processing fee which is a couple of hundred dollars. So the deposit process is pretty risk free, which is why you may get bumped as people’s plans evolve.
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Old 12-28-2020, 12:11 PM   #11
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Join Date: May 2020
Location: Mesquite, Nevada
Trailer: 2020 21C & F-150
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Delivery Delays

My 21C had a Nov 27th completion date. Like others I was told by ETI there's a shortage of furnaces and ovens. I checked with ETI last week and was told the furnace is installed. Still waiting on oven, and no expected delivery date from supplier. I asked about alternative ovens, and was told ETI doesn't have the staff to modify my countertop.

ETI is on vacation until Jan 4th. I'm going to call ETI and see what alternatives can possibly take place so I can take delivery of my trailer, e.g. ship trailer without oven, and ship oven to me when ETI receives it.
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Old 02-27-2021, 09:02 AM   #12
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Join Date: Jun 2020
Location: Lawrence, Kansas
Trailer: 19 Escape, arriving March 2021
Posts: 67
Compressor fridge delays

Our 19 was scheduled for completion on March 9th. Itís been delayed at least two weeks waiting for a compressor fridge.
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Old 02-27-2021, 11:26 AM   #13
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Join Date: Aug 2020
Location: Williamsburg, Virginia
Trailer: 2021 Escape 21NE
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No AC heat strip

We have a completion date of 3/19 and no delays yet! The only thing removed from our build sheet is the AC heat strip because of no supply.
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Old 02-27-2021, 07:20 PM   #14
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Trailer: Plan: 2021 May - E5.0
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We too got the notice about the AC heat strips. Since we had dropped them along with the AC, it really doesn’t affect us. But, anyone with AC heat strips in their build might be affected by the supply chain issues with Dometic AC heat strips.
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