They both work, and they have also both had recalls in the past. Norcold used to have decent warranty service, but I have no Idea if that is still true. Dometic has not had reliable warranty service for quite a while. They could both be solid, or both bad. That’s sort of how RV appliance manufacturers seem to be right now. I have the 6cuft Dometic in my September 2021 E19. The freezer is great; the fridge okay. If a Norcold 3 way was an option, I’d probably try it just because I don’t care for Dometic, but that may be extra money for nothing. I like 3 way fridges for my RVing style. Others do not like them as well.
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