Thanks for your help, all. We did check the fuse, we tried all your good suggestions, with no results. We got the name of an RV dealer/repairer from the Dometic website. The technician came out & he did not inspire confidence. Paid $219 & waiting for him to call back with recommendations. We did get the awning closed manually.
I emailed Escape & for approximately $1350 CDN they will retrofit a manual awning. Undecided if we are too old to make the trip from PA to BC. 2 1/2 years ago it was easy and pleasurable, but health issues have cropped up, so it may not be a great idea. Plus who knows when the border will reopen. Decisions decisions.
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