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Old 12-08-2015, 10:11 PM   #11
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Yep, we asked and they told us politely (but firmly) that orders will be taken sometime in the Spring of 2016.
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Old 12-08-2015, 11:13 PM   #12
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That's the same answer we got when we asked where to send the deposit. I'll admit I was pretty surprised after reading all the glowing customer service reviews that they weren't keeping an email/phone or contact list for future interested parties. "Keep watching the website" is a funny way to keep up with folks wanting to give you $500, then $30K. At the very least they could have a dated contact list and give folks one shot for a slot when the time comes. But I guess they are so popular that the next one will be sold easily enough. That doesn't last forever, though, better to keep up with those interested parties. So we wait.....
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Old 12-08-2015, 11:30 PM   #13
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Originally Posted by Tford View Post
That's the same answer we got when we asked where to send the deposit. I'll admit I was pretty surprised after reading all the glowing customer service reviews that they weren't keeping an email/phone or contact list for future interested parties. "Keep watching the website" is a funny way to keep up with folks wanting to give you $500, then $30K. At the very least they could have a dated contact list and give folks one shot for a slot when the time comes. But I guess they are so popular that the next one will be sold easily enough. That doesn't last forever, though, better to keep up with those interested parties. So we wait.....
Hi: Tford... I know it's difficult to hurry up and wait but I'm also sure that running ETI is like juggling daggers. You have to keep your eyes on the handles.
The long wait will be worth it... in the end. Alf
escape artist N.S. of Lake Erie
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Old 12-08-2015, 11:57 PM   #14
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Originally Posted by Tford View Post
That's the same answer we got when we asked where to send the deposit. I'll admit I was pretty surprised after reading all the glowing customer service reviews that they weren't keeping an email/phone or contact list for future interested parties. "Keep watching the website" is a funny way to keep up with folks wanting to give you $500, then $30K. At the very least they could have a dated contact list and give folks one shot for a slot when the time comes. But I guess they are so popular that the next one will be sold easily enough. That doesn't last forever, though, better to keep up with those interested parties. So we wait.....


That would be putting people in line as if they had a right to order first according to when they contacted Escape. Others may be looking at the forum and waiting until orders are open again and may have never contacted them, or maybe did so after many months.

Or all contacts would need to be contacted at exactly the same time, else it was not done fairly.

This way your place does not depend on ETI trying to contact you. You were not home or did not get the message or the contact was changed or wrong or whatever, but you expect them to then put you in your "proper" place in line. They may have heard that before. That might be one reason that they are not going to try to contact people. There is just no practical fair way to do it.
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Old 12-08-2015, 11:59 PM   #15
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At least it's not as bad as back in the 90's when Harley Davidson sales were running wild. There were quite a few people getting spots on dealer waiting lists just to sell them. It ticked off people who actually wanted a bike and it caused headaches for the dealers too. I got offered (but didn't take) $2k for my spot, from a guy who admitted that someone had offered him $3k for a spot but he had already sold his "last one".
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Old 12-09-2015, 07:48 AM   #16
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People are fickle. Want it now, change their minds about what they want, etc. etc. More than one person has refused to wait even after getting on a list or stand in line for something. Putting the onus on the buyer is the best/fairest thing ETI can do.
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Old 12-09-2015, 08:50 AM   #17
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That would be putting people in line as if they had a right to order first according to when they contacted Escape. Others may be looking at the forum and waiting until orders are open again and may have never contacted them, or maybe did so after many months.

Or all contacts would need to be contacted at exactly the same time, else it was not done fairly.

This way your place does not depend on ETI trying to contact you. You were not home or did not get the message or the contact was changed or wrong or whatever, but you expect them to then put you in your "proper" place in line. They may have heard that before. That might be one reason that they are not going to try to contact people. There is just no practical fair way to do it.
Well, it's not rocket science to state on the website(s) that a waiting list is being made for future production. Emails are date and time stamped, and calls can be logged, with reliable contact information for the individual. Upcoming production is predictable, and you can draw from this list to contact folks in advance to see if they are still interested and collect deposits. I may not check the website EVERY day, and if I don't and production opens up, after a day or so I may be out of luck for another year....
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Old 12-09-2015, 08:58 AM   #18
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Hi Tford,
We are just down I10 from you off Boerne Stage Rd and we have a 19. If you want to visit and talk Escapes just let me know, will be glad to help out.

Steve
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Old 12-09-2015, 09:07 AM   #19
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Thanks a bunch, Steve! We actually just met with a great owner like yourself with a brand new 5.0TA in Bandera! It is a beautiful unit and I'm sold on the company and their product.
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Old 12-09-2015, 09:35 AM   #20
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Upcoming production is predictable.....
Actually, I imagine this is one of their biggest issues, as production is not predictable at this time. They are undergoing major renovations and adding additional production facilities. Until they are certain when this will be complete, and what their full potential will be, I imagine it would be nearly impossible to judge what the future production schedule would be. Not only will they likely be able to adjust the 2016 schedule, they will also be able to then have a better idea what the 2017 schedule will be.

I am sure they have put good thought into how to best serve their customers, and deal with the future production schedules. The way they are doing it is the most fair. As Cathy eluded to, there are likely a bunch of people who saw the first notice, and will not even check back before early 2016, let alone contact Escape with their wishes. It would be unfair that someone today came along with a request, and got ahead of them in the production schedule.

They can only produce trailers at a rate their facilities allow, and whether or not someone got on a list today, or early in 2016, would make no matter.

I think folks just need to be patient, as the wait will be well worth it.
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