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Old 12-15-2013, 05:52 AM   #31
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Very funny Myron, but true….
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Old 12-15-2013, 02:02 PM   #32
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Quote:
Originally Posted by cpaharley2008 View Post
Let's all be in tune that we have 2 different countries involved and each has their own attributes with out casting aspersions.
Two fine countries - nothing wrong with either one. This about business practices taking advantage of the border, not about the governments, the people who live in those countries, or the people on either side who run the border services.

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Originally Posted by Donna D. View Post
It's neither dishonest nor extreme incompetence..
Let's assume that the brokerage fee is legitimate:
  • A company which routinely ships across the border and does not know about the brokerage fee is clearly incompetent. Donna works in this business, and as a competent professional is aware of this fee.
  • A company which routinely ships across the border, does know about the brokerage fee, and fails to disclose it is obviously less than honest. I'm sure Donna's company discloses this fee.

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Originally Posted by Donna D. View Post
Shipping companies aren't brokerage companies and brokerage companies aren't shipping companies. Product cannot cross into another country without going through brokerage. My company, which ships many tons of freight internationally a day, has to deal with brokerage firms..
Now, is that brokerage fee really legitimate?
FedEx shipments are routinely only a few kilograms, so a loaded tractor-trailer crossing the border contains hundreds of shipments, totaling tens of thousands of dollars in brokerage fees charged to the recipients. Does anyone believe that FedEx is paying a broker tens of thousands of dollars in service fees to process this single truck crossing? I don't.
A company moving a small number of shipments can be at the mercy of service providers; the courier companies are not. If they must use a broker and don't like the fees, they can just run their own brokerage company... and they do!
FedEx: Customs Brokerage | Customs Clearance – Canada
Purolator: Expert Canadian customs brokers, Purolator International, are the first choice for Customs Brokerage Services when shipping from Canada
In at least the FedEx and Purolator cases, the shipping company is indeed a brokerage company, and it looks like UPS is too, judging from Donna's link. Brokerage may be a pain, but it isn't $40 worth to process my one-item shipment, as demonstrated by UPS's rates.

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Originally Posted by Donna D. View Post
Because of international currency, there is no set fee. Dollars flux internationally on an hourly basis...
That's interesting, but entirely irrelevant to this discussion. The "brokerage fee" has nothing to do with currency conversion; the shipping company doesn't even handle the value of the purchase, let alone convert funds between currencies. DryMesh operates in the United States, and appropriately quotes and is paid in U.S. currency. The brokerage fee demand is an unrelated transaction entirely in Canada and in Canadian currency, with the shipping company not DryMesh. Even if the shipping company incurred brokerage costs in one country and charged them in the other (how? the requirements are for entry, not exit), we're talking about a few percent of the fee difference, irrelevant compared to the $40 brokerage fee.

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Originally Posted by daveandsandyclink View Post
I don't feel the love here. Spend your money in Canada or pay what it takes to get it imported from the US to your door step. But don't bash the business that supplies you with cheaper goods than you can buy in Canada and charges no sales tax.
I am more than happy to a reasonable Canadian price for good brought to Canada - which hopefully doesn't mean twice the price of the same part from the same company in the U.S. (as it does with, for instance, Ford parts). Indeed, I buy almost everything this way. It is the choice of each supplier to offer their goods across the border (either way) or not; all I ask is that they do it honestly, and understand that I will decline to incur a $40 charge - resulting from their choice of shipper - to receive an $80 item (that I also pay $18 to ship).

If DryMesh has dealers in Canada, then they should list them on their website so we can find them and buy from them.


Donna and I have discussed this before and I'm sure nothing will be resolved here. Perhaps we can agree to disagree, but regardless of whether the brokerage fee is a scam or a legitimate business expense...
Consumers in Canada who are buying from the U.S. are well advised to either get a guarantee of delivery by the postal services, or be prepared to pay $40 or more of "brokerage fee".

If anyone in the U.S. ever bought anything from Canada (other than Escape trailers ), they would presumably face a similar situation, since this has nothing to do with government fees.
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Old 12-15-2013, 02:16 PM   #33
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Here's a Canadian govt link to read and educate yourself: Canada Border Services Agency - Small and medium-sized enterprises
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Old 12-15-2013, 02:56 PM   #34
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Originally Posted by Donna D. View Post
Here's a Canadian govt link to read and educate yourself: Canada Border Services Agency - Small and medium-sized enterprises
The brokerage fee is from the couriers - they are most certainly not "small and medium-sized enterprises". The (presumably small) business selling DryMesh doesn't charge the fee for their part in complying with these rules so it can't be very much work per shipment - whatever information they provide is passed on by the couriers as the courier's $40 brokerage filing service.

One item from a checklist linked to that page:
Quote:
To import
  • Obtain invoices, certificates of origin and other required documents.
  • Ensure that the goods are marked and labelled as required.
  • Await notification that your shipment has arrived.
  • Submit the required CBSA documents and pay the duties and taxes (this must be done before the goods can be released).

Note: Shipments valued at less than CAN$2,500 arriving by mail or courier may be assessed for duties and taxes and then released by the CBSA or the courier company.
... so when we import our little stuff documents don't even need to be filed for them to be released by Canada Border Services.

This is why importing takes preparation, but individual shipments are carried across the border by the postal services and even UPS (for small value items) at no per-item charge.

Interesting link though... thanks Donna.
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Old 12-15-2013, 03:05 PM   #35
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Hi: All... The last time I got stuck in this "Brokerage charge" thing I simply told the Courier Co. to return the parcel to the sender. The story changed quite quickly and with some additional paper work the parcel was delivered to me...SANS brokerage fee!!! Alf
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Old 12-15-2013, 03:11 PM   #36
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Good for you Alf. But, last time I got a UPS delivery ( and the LAST time ), they sent the bill for brokerage by Canada Post and it arrived two weeks after I'd taken delivery. Nothing I could do but pay it.
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Old 12-15-2013, 10:16 PM   #37
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Originally Posted by gbaglo View Post
... last time I got a UPS delivery ( and the LAST time ), they sent the bill for brokerage by Canada Post and it arrived two weeks after I'd taken delivery. Nothing I could do but pay it.
I've had the same experience, although I think with another courier (Purolator?). It was a business shipment, so even if would have been personally willing to risk the bad credit report of refusing to pay something to which I had not agreed, that was not an option.
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Old 12-18-2013, 12:06 PM   #38
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Back on track, we ordered from Drymesh website last Wednesday and it arrived today.

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Old 12-18-2013, 03:12 PM   #39
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Tom, did you order two rolls for your 19?
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Old 12-18-2013, 04:16 PM   #40
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Yes, 2 rolls. One for the bed and one for the dinette cushions. I will use some of what is left over from the dinette to do the sides of the bed.

We have a friend who has a new 19' and spent a month in it. They we having some condensation issues and said that the wood under the dinette seats was even a little damp so that's why I figured to just do it all while I was at it. I just hope the cushions don't slide around on it. I will install it Saturday and let you know how I like it.
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