Actually I realized that I've had a similar experience in the last few months.
I have a grove of tall, about 100 foot plus trees in my back yard. I noticed that one hemlock was dead. I wanted it down because we do get periods of high winds and it was close to the house.
I called some name brand tree companies and they either did not bother to reply or sent out someone who tried to B.S. their way into the job by telling me how experienced the were and how difficult the job was.
The two quotes that I did get both were in the $2,000 range. Quotes were for, on the ground, me to deal with the wood.
Saw a guy trimming a tree at a neighboring house. Asking him to look at the tree. No problem he said, $400. Expert climber, pro approach, learned a bit about rope work from him and down came the tree. Gave him $500 and thanks.
A couple of days later he phoned and asked if I still had the wood. Said yes. He said that he had a customer that could use the wood. Came over, bucked up and took everything. No charge.
So, yes, sometimes finding the right person makes all the difference in the world.
Ron