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09-21-2021, 02:53 PM
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#1
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Senior Member
Join Date: Nov 2018
Location: Northern California, California
Trailer: 2019 Escape 21
Posts: 762
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Lippert Window Recall Notice
We just received a letter from ETI informing us about a safety recall notice, 'Safety Recall Notice 21E-047 for Lippert 6400 Series vented windows.'
Apparently Lippert has determined a 'potential defect' with their 6400 series windows that were manufactured between 10/2018 and 8/2020. ETI installed these windows between 4/2019 to 9/2019. The problem seems to be a potential 'vent portion of the affected windows to experience and issue with the window adhesive bonding.'
So far we have not noticed any problems with our frameless thermal windows but needless to say, a close up inspection awaits...then some quality time with Lippert. Lucky us! If anyone has any more insight on this, please let us know. Thanks, -Bea
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09-21-2021, 03:27 PM
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#2
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Senior Member
Join Date: Feb 2018
Location: Wake Forest, North Carolina
Trailer: 2020 5.0TA
Posts: 154
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Didn't receive a recall from ETI. Our unit likely had one of those windows on unit made in December of 19. Adhesive failed and window delaminated. A local RV dealer dealt with Lippert and got the window/replaced it under warranty. Let's see how many others fail. Was just a PITA ... took about three months to obtain the window and have it replaced.
__________________
2020 Escape 5.0 TA
2014 Escape 19 - Sold
2004 Casita 17 - Flooded by Hurricane Florence
2019 Tundra Crew Max TV
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09-21-2021, 03:29 PM
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#3
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Senior Member
Join Date: Feb 2020
Location: East of Austin, Texas
Trailer: 2021 Escape 5.0 / 2022 F150 SuperCab
Posts: 2,928
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09-21-2021, 03:38 PM
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#4
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Member
Join Date: Jan 2018
Location: Weston, Massachusetts
Trailer: 21' Escape Trailer
Posts: 55
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Thanks Escape
Yes I got the window issue now. Had to jump through hoops from Lippert to get it replaced acted like mine was the only one.
Now an amateur has to fix this window.
Cause your on your own.
Thanks Escape no mention of the stove issue or now this.
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09-21-2021, 04:14 PM
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#5
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Senior Member
Join Date: Jun 2010
Location: Central, Pennsylvania
Trailer: Escape#5 2022 E19
Posts: 26,268
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It's ironic that I received a recall notice from Escape about the windows, I contacted the new owner and passed it on to them. So Escape is sending out notices to owners on their record.
__________________
Jim
Sometime life gets in the way of living.......
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09-21-2021, 04:26 PM
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#6
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Senior Member
Join Date: Nov 2018
Location: Northern California, California
Trailer: 2019 Escape 21
Posts: 762
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Quote:
Originally Posted by Centex
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-Bea
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09-21-2021, 04:43 PM
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#7
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Senior Member
Join Date: Feb 2018
Location: Austin, Texas
Trailer: 2019 5.0TA "Junior", 2019 Ram 1500 5.7 Hemi
Posts: 1,600
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Quote:
Originally Posted by cpaharley2008
It's ironic that I received a recall notice from Escape about the windows, I contacted the new owner and passed it on to them. So Escape is sending out notices to owners on their record.
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I haven't received anything yet, Jim, but since our trailers were built a week apart I'm guessing there's a letter on the way to me. Still not clear to me if it is all the frameless windows or just certain sizes. Kind of ironic that we started having a problem with fogging and discoloration between the panes of our dinette escape hatch window earlier this year but got nowhere with Lippert because it was outside their one year warranty. Maybe they will wind up replacing it after all. The seal still seemed good and solid - so far all our frameless windows have been fine.
__________________
David, Mary, and the cats
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09-21-2021, 06:22 PM
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#8
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Member
Join Date: Jan 2021
Location: santa barbara ca 93103, California
Trailer: 2017 19" Escape
Posts: 88
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What about a recall on there thermal windows that fog up after a few years. There windows are crap! Escape should find a better window manufacture to make there windows for sure!
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09-22-2021, 01:25 PM
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#9
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Member
Join Date: May 2019
Location: Lake County, California
Trailer: 2019 Escape 21 and a less than thrilled 2017 Tacoma dragging it around the countryside
Posts: 74
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Got my letter this morning.
Anyone else have their e-mail to Lippert bounced back as undeliverable when using the ETI-supplied email address?
__________________
Richard
Is it too many people or not enough beach?
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09-22-2021, 02:17 PM
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#10
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Member
Join Date: May 2019
Location: Lake County, California
Trailer: 2019 Escape 21 and a less than thrilled 2017 Tacoma dragging it around the countryside
Posts: 74
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Quote:
Originally Posted by rjreeves
Got my letter this morning.
Anyone else have their e-mail to Lippert bounced back as undeliverable when using the ETI-supplied email address?
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FWIW it appears the correct email for the recall might* be:
recall@lci1.com not:
recall@lcil.com
That is: "ell cee eye one.com", not "ell cee eye ell.com" as printed in the recall letter from ETI.
__________________
Richard
Is it too many people or not enough beach?
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09-28-2021, 03:53 PM
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#11
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Senior Member
Join Date: Feb 2017
Location: Fredericksburg, Texas
Trailer: sold Airstream\Casita -2019 21' Escape
Posts: 190
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I received the recall notice for the 6400 Series Windows. Called Lippert per the letter (574-538-4514). The windows effected are FRAME*LESS and not FRAMED. I have the sliding windows so I'm FRAMED. The effected windows will have HEHR # in the right hand corner of window (outside). If the window has LCI # not effected. Hope this helps.
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09-29-2021, 06:19 PM
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#12
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Member
Join Date: Jun 2016
Location: Okeana, Ohio
Trailer: 21' Escape - Pickup July 11, 2017
Posts: 39
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Lippert/Hehr Window Adhesive Failure
We have a 2017 21' Escape Travel Trailer with frameless thermal windows. The bathroom window is a Hehr window and has an adhesive failure: the glass is no longer adhered to the sliding mechanism that opens and closes the window.
The recall information suggests we would not be eligible for a replacement since our unit was built in 2017. We have emailed Lippert/Hehr/Duncan and Escape TI and are no farther ahead than we were a week ago.
Escape claims they don't have the part numbers for this replacement Hehr window: frame tag number and trim number. What a bunch of crap!
Anybody have any information to share for ETI trailers that older than 2018 with this failure on Hehr windows?
Thanks!
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09-30-2021, 07:26 AM
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#13
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Member
Join Date: Feb 2016
Location: Traverse City, Michigan
Trailer: 2017 Escape 19 "Mitt-Inn"
Posts: 98
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Help!
I'm trying to find a couple old posts--
1. A poster described the process where he rebonded his delaminated frameless window.
2. Posts identifying a third-party shop that repaired delaminated frameless windows.
I spent the morning searching the forum but couldn't find. Can anyone help, and post a link? Thanks!
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09-30-2021, 07:37 AM
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#14
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Senior Member
Join Date: Feb 2020
Location: East of Austin, Texas
Trailer: 2021 Escape 5.0 / 2022 F150 SuperCab
Posts: 2,928
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Quote:
Originally Posted by J&B Mitt
I'm trying to find a couple old posts--
2. Posts identifying a third-party shop that repaired delaminated frameless windows.
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I don't have the forum post link but here's the link to a window delamination / 'fog repair' shop mentioned in a recent post: https://www.rvfogdr.com/
Hope that helps, Have Fun!
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09-30-2021, 07:54 AM
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#15
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Senior Member
Join Date: Mar 2016
Location: Burlington Twp., New Jersey
Trailer: 2010 Escape 19
Posts: 7,146
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Quote:
Originally Posted by J&B Mitt
I'm trying to find a couple old posts--
1. A poster described the process where he rebonded his delaminated frameless window.
2. Posts identifying a third-party shop that repaired delaminated frameless windows.
I spent the morning searching the forum but couldn't find. Can anyone help, and post a link? Thanks!
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Is this the one you are looking for?
https://www.escapeforum.org/forums/f...dow-15909.html
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09-30-2021, 08:59 AM
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#16
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Senior Member
Join Date: Oct 2016
Location: Carrollton, Texas
Trailer: 2017 Escape 21, 2017 Toyota Tundra 5.7L 4x4
Posts: 549
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Quote:
Originally Posted by Calbal
We have a 2017 21' Escape Travel Trailer with frameless thermal windows. The bathroom window is a Hehr window and has an adhesive failure: the glass is no longer adhered to the sliding mechanism that opens and closes the window.
The recall information suggests we would not be eligible for a replacement since our unit was built in 2017. We have emailed Lippert/Hehr/Duncan and Escape TI and are no farther ahead than we were a week ago.
Escape claims they don't have the part numbers for this replacement Hehr window: frame tag number and trim number. What a bunch of crap!
Anybody have any information to share for ETI trailers that older than 2018 with this failure on Hehr windows?
Thanks!
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In trying to repair my bathroom window, I opened it too wide and the window came off it's hinges. I was unable to put it back together so I epoxied the window shut. I now have a window which doesn't open. I had an appointment with ETI to replace the window, but the Coronavirus hit and I had to cancel. We find we do not miss being able to open the window so it probably won't do anything further.
__________________
Rick and Vicky Reed
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09-30-2021, 09:14 AM
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#17
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Senior Member
Join Date: Jun 2010
Location: Central, Pennsylvania
Trailer: Escape#5 2022 E19
Posts: 26,268
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Quote:
Originally Posted by richardr
In trying to repair my bathroom window, I opened it too wide and the window came off it's hinges. I was unable to put it back together so I epoxied the window shut. I now have a window which doesn't open. I had an appointment with ETI to replace the window, but the Coronavirus hit and I had to cancel. We find we do not miss being able to open the window so it probably won't do anything further.
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This is where the o/h power fan is handy........
__________________
Jim
Sometime life gets in the way of living.......
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09-30-2021, 09:30 AM
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#18
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Senior Member
Join Date: May 2013
Location: ..., New Mexico
Trailer: 2013 Esc19/'14 Silvrado
Posts: 4,193
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I am so happy I bought my Escape way back in 2013. No window issues, no heater or furnace or, well, any issues. OK, did replace the plastic door latch when it broke.
__________________
Myron
"A billion here, a billion there...add it all up and before you know it you're talking real money." Everett Dirkson
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09-30-2021, 09:56 AM
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#19
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Member
Join Date: Feb 2015
Location: Westport, Massachusetts
Trailer: 2018 17B
Posts: 79
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10-06-2021, 08:41 PM
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#20
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Member
Join Date: Jan 2019
Location: Sunshine, North Carolina
Trailer: 2019 Escape 21
Posts: 75
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We just received our Lippert recall notice this week. If anyone has any additional information to share about the process and their results we would greatly appreciate it. Thanks
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