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02-05-2024, 04:57 PM
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#1
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Site Team
Join Date: Sep 2012
Location: Pacific NW, Washington
Trailer: 1964 Globetrotter
Posts: 950
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Please welcome Kosta from ETI (Escape rep)
We've been chatting with Escape about having a regular presence here at the forum and I'm excited to let you know that Kosta will be joining us and keeping us updated with Factory News and info. He may also be able to help as folks have questions about purchase decisions and details.
As always if you have a specific warranty concern please contact the factory directly because the forum is independently run and not associated with any manufacturer.
Say hello to Kosta and please make him feel welcome.
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02-05-2024, 05:20 PM
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#2
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Escape Trailer Industries
Join Date: Dec 2023
Location: Chilliwack, British Columbia
Trailer: Escape 23
Posts: 27
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Hello everyone! Excited to be a part of this fantastic community and share the latest Escape news and updates with you. Feel free to reach out if you have any questions or if there's anything you'd like to know!
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02-05-2024, 05:48 PM
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#3
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Senior Member
Join Date: Feb 2020
Location: East of Austin, Texas
Trailer: 2021 Escape 5.0 / 2022 F150 SuperCab
Posts: 2,929
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Welcome to the forum, Kosta!
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02-05-2024, 05:54 PM
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#4
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Senior Member
Join Date: Mar 2021
Location: Cold Spring, Kentucky
Trailer: 2022 21C + 2021 F-150 PowerBoost 4x4
Posts: 572
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This is great news! Welcome, Kosta. We look forward to hearing from you.
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02-05-2024, 06:13 PM
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#5
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Senior Member
Join Date: Feb 2022
Location: North Newton, Kansas
Trailer: 2020 E21C
Posts: 201
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Hello Kosta and welcome.
confused. If I understand correctly, your "regular presence here at the forum" as explained by Globtrotter owner Janet H is a result of "chats with Escape" to keep us "updated with Factory News and info" and if we "have a specific warranty concern" we should "contact the factory directly because the forum is independently run and not associated with any manufacturer".
Seems like you might be walking a tightrope here, not representing Escape because this forum is independently run, but representing Escape nonetheless. Do you see your presence here as more of a marketing function than a support function?
John
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02-05-2024, 06:48 PM
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#6
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Senior Member
Join Date: Oct 2017
Location: Kelowna, British Columbia
Trailer: 2018 Escape 19
Posts: 2,721
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Welcome…always good to have a little extra support!
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02-05-2024, 07:24 PM
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#7
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Senior Member
Join Date: Aug 2018
Location: Nanaimo, British Columbia
Trailer: ‘Tranquility Base’. 2023 5.0.
Posts: 122
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Welcome!
__________________
Chris B
Tranquility Base’. 2023 Escape 5.0. 2022 F150 XLT 2.7EB Supercab.
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02-05-2024, 08:04 PM
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#8
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Senior Member
Join Date: Jan 2016
Location: Chicago, Illinois
Trailer: A lovely 2017 Escape 21C
Posts: 417
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Welcome to our little space to chat, ask questions and learn.
__________________
Peace and safe journeys,
Steven M
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02-05-2024, 08:21 PM
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#9
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Junior Member
Join Date: Apr 2022
Location: Hereford, Texas
Trailer: 2023 5.0 (Casper)
Posts: 8
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Hello Kosta and Welcome!
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02-05-2024, 08:42 PM
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#10
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Senior Member
Join Date: Jan 2014
Location: North Van., British Columbia
Trailer: 2014 Escape 19, sold; 2019 Escape 21, Sept. 2019
Posts: 8,845
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Quote:
Originally Posted by JohnK
Hello Kosta and welcome.
Seems like you might be walking a tightrope here,
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Welcome Kosta.
Yes, I agree, this could be a bit of tightrope situation. One of the grips folks have had in the past is that they couldn't get answers or reach anyone at ETI to answer questions. So some might be expecting that an ETI rep on the forum is going to do so. Good luck.
Ron
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02-05-2024, 09:11 PM
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#11
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Site Team
Join Date: Nov 2021
Location: Framingham, Massachusetts
Trailer: 2019 Escape 21C, NTU April 2022
Posts: 1,038
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FWIW, my guess (and it's just that—I have not been privy to any discussions) is that Kosta will be able to answer general questions, including those about options and specs (like those perennial ones about fifth-wheel truck-bed heights), but probably won't be able to address individual problems that involve repairs and warranty work.
So be polite and understanding. I think it's great that there will be someone from ETI actually reading posts on this Forum. Kosta may not be able to address complaints, but could doubtless pass them on to others who should know about them.
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02-05-2024, 10:30 PM
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#12
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Senior Member
Join Date: Mar 2018
Location: Tulsa, Oklahoma
Trailer: 2012 E19
Posts: 1,761
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It's good to have you here, Kosta! I'm sure it will be good to have around someone like you who has an "ear to the ground" and a voice that will be heard, because sometimes in the past we've wished for a person like you to be with us.
__________________
Losing weight puts one at much greater risk of becoming thin.
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02-06-2024, 02:14 AM
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#13
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Senior Member
Join Date: Jun 2018
Location: Salem, Oregon
Trailer: 2022 Escape 21C; 2018 Escape 19 (sold in 2022)
Posts: 405
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Welcome Kosta! I am aware personally that the new management at ETI was regularly monitoring the forum and I am very pleased they have decided to take a limited active role. It’s a great way to start and see how it goes for everyone involved. Best to you in your new role!
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02-06-2024, 07:21 AM
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#14
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Site Team
Join Date: Nov 2021
Location: Framingham, Massachusetts
Trailer: 2019 Escape 21C, NTU April 2022
Posts: 1,038
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Quote:
Originally Posted by DT6
Welcome Kosta! I am aware personally that the new management at ETI was regularly monitoring the forum and I am very pleased they have decided to take a limited active role. It’s a great way to start and see how it goes for everyone involved. Best to you in your new role!
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"New management"? First question: Is there a new CEO?
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02-06-2024, 09:06 AM
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#15
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Member
Join Date: Sep 2023
Location: South West, Michigan
Trailer: 2023 Escape E23
Posts: 75
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Welcome Kosta. This is a good place to get information and feedback from the community without a bunch of trolls. It is kind of like a rally without the camp fires or corn hole.
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02-06-2024, 09:16 AM
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#16
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Senior Member
Join Date: Apr 2012
Location: Edmonton, Alberta
Trailer: 2013 19' & 2013 15B
Posts: 2,636
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If I recall, Tammy and Reace used to 'monitor' the forum and occasionally speak up relative to Escape news/information. But they seldom jumped into the daily discussions that went on. I would expect that the level of participation from Kosta may be similar.
__________________
2013 19' \ 2013 15B, 2020 Toyota 4Runner TRD Offroad
"It is better to remain silent at the risk of being thought a fool, than to talk and remove all doubt of it." - 1907, Maurice Switzer
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02-06-2024, 10:50 AM
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#17
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Escape Trailer Industries
Join Date: Dec 2023
Location: Chilliwack, British Columbia
Trailer: Escape 23
Posts: 27
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[QUOTE=JohnK;462815]Hello Kosta and welcome.
confused. If I understand correctly, your "regular presence here at the forum" as explained by Globtrotter owner Janet H is a result of "chats with Escape" to keep us "updated with Factory News and info" and if we "have a specific warranty concern" we should "contact the factory directly because the forum is independently run and not associated with any manufacturer".
Seems like you might be walking a tightrope here, not representing Escape because this forum is independently run, but representing Escape nonetheless. Do you see your presence here as more of a marketing function than a support function?
Hey John,
Thanks for your message. I see my role here as purely observational for Escape and to be as supportive and informative for you, the community. My goal is to try and get a better sense of the community and ensure your questions and concerns are heard by us at Escape. I'm not a salesperson and I am not here to try and sell or sway people in any way. Only to provide the best knowledge and up to date information that I can! I appreciate your question, and I hope that helps!
Kosta
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02-06-2024, 10:55 AM
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#18
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Escape Trailer Industries
Join Date: Dec 2023
Location: Chilliwack, British Columbia
Trailer: Escape 23
Posts: 27
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Quote:
Originally Posted by DT6
Welcome Kosta! I am aware personally that the new management at ETI was regularly monitoring the forum and I am very pleased they have decided to take a limited active role. It’s a great way to start and see how it goes for everyone involved. Best to you in your new role!
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Thank you for the warm welcome! I do think it's a good step for us at Escape to get a better sense of our community and ensure that we are on the right track! Please let me know if there's anything I can help you with!
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02-06-2024, 11:01 AM
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#19
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Escape Trailer Industries
Join Date: Dec 2023
Location: Chilliwack, British Columbia
Trailer: Escape 23
Posts: 27
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Quote:
Originally Posted by Unit # 1
Welcome Kosta. This is a good place to get information and feedback from the community without a bunch of trolls. It is kind of like a rally without the camp fires or corn hole.
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I agree! From my experience browsing the forum, people here are all very like-minded when it comes to enjoying their campers. While we don't have any corn hole or campfires, we do have the community. Which truly is the best part of the whole experience! I recently attended the Florida Egg Rally with Samuel and Steve, and it was incredibly wonderful to meet all kinds of people from all over the country all brought together for the love of adventure! Looking forward to helping people out in any way I can. Thanks again for the warm welcome!
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02-06-2024, 11:12 AM
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#20
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Escape Trailer Industries
Join Date: Dec 2023
Location: Chilliwack, British Columbia
Trailer: Escape 23
Posts: 27
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Quote:
Originally Posted by Mike G
It's good to have you here, Kosta! I'm sure it will be good to have around someone like you who has an "ear to the ground" and a voice that will be heard, because sometimes in the past we've wished for a person like you to be with us.
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Thank you for the warm welcome! I am so happy to be here and excited to be that "ear to the ground" to ensure at the end of the day, you the community feel heard and listened to and that's what I am here for!
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