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08-17-2019, 02:55 PM
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#21
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Site Team
Join Date: Dec 2017
Location: Mid Left Coast, California
Trailer: 2014 Escape 21
Posts: 5,159
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the cookies store settings YOU made on that site for the next time around. if you clear cookies, it tries to guess your location based on your IP address, which in my case is off by about 50 miles.
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08-18-2019, 07:40 AM
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#22
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Senior Member
Join Date: Apr 2019
Location: Bastrop, Texas
Trailer: 2022 21C 'The QShip'
Posts: 580
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I always have real problems when I clear cookies......
especially chocolate chip.
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08-18-2019, 10:12 AM
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#23
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Senior Member
Join Date: Dec 2018
Location: Quimper Peninsula, Washington
Trailer: TBD
Posts: 369
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Quote:
Originally Posted by cpaharley2008
Sometimes you have to leave the house and breath the air and then go to a local store where they can not put you on hold nor ignore you!
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Have you ever been at a local store talking to a sales clerk about a purchase and the phone rings, they pick it up and start helping the customer on the phone. HELLO, WTF, I'm right here in front of you. If I go to a local store twice without finding what I am looking for, I strongly consider shopping online from then on. I like the idea of shopping local but sometimes the local merchants don't make it easy either.
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Thanks,
~Farther
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08-18-2019, 10:21 AM
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#24
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Senior Member
Join Date: Jun 2010
Location: Central, Pennsylvania
Trailer: Escape#5 2022 E19
Posts: 26,268
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Quote:
Originally Posted by Farther
Have you ever been at a local store talking to a sales clerk about a purchase and the phone rings, they pick it up and start helping the customer on the phone. HELLO, WTF, I'm right here in front of you. If I go to a local store twice without finding what I am looking for, I strongly consider shopping online from then on. I like the idea of shopping local but sometimes the local merchants don't make it easy either.
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Yes, or they pick up their cell phone while waiting for you. I then say politely, but very loud, I'll wait until you finish your personal call before waiting on me, and then then go see the manager if either things happen. It won't happen again.
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Jim
Sometime life gets in the way of living.......
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08-18-2019, 02:39 PM
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#25
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Senior Member
Join Date: Feb 2013
Location: Santa Rosa County, Florida
Trailer: 2014 Escape 21 Tow: 2024 Toyota Tundra
Posts: 3,105
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I try to give the young salespeople some slack because they are just learning how to interact with the world at large, but on the other hand I don't mind helping them with that. The behavior that I find annoying is when the young salesperson (it's usually a female) will decide she can't / won't help me with my request then tries to busy herself and ignore me in the hope that I will give up and go away. It doesn't work. I tell her "Miss, I'm not going away; I'm going to stay right here until you figure out how to help me or go get your boss to help me." I don't put up with that stuff anymore.
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Mike Lewis
She don't lie, she don't lie, she don't lie-- propane
Photos and travelogues here: mikelewisimages.com
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08-18-2019, 02:41 PM
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#26
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Senior Member
Join Date: Feb 2013
Location: Santa Rosa County, Florida
Trailer: 2014 Escape 21 Tow: 2024 Toyota Tundra
Posts: 3,105
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And stay off my lawn!
__________________
Mike Lewis
She don't lie, she don't lie, she don't lie-- propane
Photos and travelogues here: mikelewisimages.com
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08-18-2019, 03:26 PM
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#27
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Senior Member
Join Date: Aug 2015
Location: Benton County, Iowa
Trailer: 2013 Escape 21 Classic Number 6, pulled by 2018 Toyota Highlander
Posts: 8,276
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I’m pretty blunt when that happens. I usually put out some vulgarity and am admonished for that, then more vulgarity as I head for the door. I remind managers and especially owners that they are fighting for their lives if they realize it or not. I buy gasoline and go to the next store. That includes car dealerships. I do not like the lack of courtesy and figure they work for me, not the other way around.
Iowa Dave
__________________
Ain’t no trouble jacking a double Burma Shave
Dave
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08-18-2019, 03:48 PM
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#28
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Site Team
Join Date: Nov 2008
Location: Portland, Oregon
Trailer: 2014 Escape 5.0 TA
Posts: 11,064
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I must be honest, I've never experienced poor customer service when I walk into a store. Maybe it's because I have gray hair or (SEXISM) it's because I'm female.. but, I usually start the conversation with "I need your help," and I say it with a smile. On the other hand, many, many POOR CS interactions when talking on the phone. Almost to the point I would LOVE to slam down the phone.
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Donna D.
Ten Forward
2014 Escape 5.0TA
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08-22-2019, 04:43 PM
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#29
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Senior Member
Join Date: Mar 2015
Location: Vancouver Island, British Columbia
Trailer: 2012 Escape 17B, 2011 Ranger FX4
Posts: 184
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Quote:
Originally Posted by John in Santa Cruz
and spent 40+ years beating sense into these artificially stupid boxes
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. . . I'd say that many (most?) of your colleagues weren't very successful! <g>
Seriously, when about 20 years ago I considered, and started but aborted, a career change (from tax & financial planning to computer database design), one of my biggest complaints about computers was that poor user interface design was the biggest stumbling block to maximizing computers' abilities to make our lives better . . . things have gotten exponentially worse!
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Lotar & Wendy
"Sit loosely in the saddle of life" (Robert Louis Stevenson)
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08-22-2019, 05:28 PM
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#30
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Site Team
Join Date: Dec 2017
Location: Mid Left Coast, California
Trailer: 2014 Escape 21
Posts: 5,159
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I avoided UI and other user facing stuff most of my career and worked on systems internals, mostly interfacing hardware to software by writing device drivers. not many folks understand the hardware-software interface, so it was quite lucrative.
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08-22-2019, 07:03 PM
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#31
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Senior Member
Join Date: Sep 2014
Location: Ventura County, California
Trailer: 2015 Escape 17A
Posts: 2,347
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Quote:
Originally Posted by Donna D.
Alright you guys, I had to check Lowes. My default store is in San Jose.... ROFL. Guess I'm not being tracked as much as the rest of you. Yea ME.
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They use facial recognition software (from just N. of San Jose), and, based mostly on your hat, they ID'ed your location.
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08-22-2019, 07:08 PM
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#32
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Site Team
Join Date: Nov 2008
Location: Portland, Oregon
Trailer: 2014 Escape 5.0 TA
Posts: 11,064
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Quote:
Originally Posted by dfandrews
They use facial recognition software (from just N. of San Jose), and, based mostly on your hat, they ID'ed your location.
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hahahahahahahahaha
__________________
Donna D.
Ten Forward
2014 Escape 5.0TA
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08-22-2019, 09:31 PM
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#33
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Senior Member
Join Date: Feb 2013
Location: Santa Rosa County, Florida
Trailer: 2014 Escape 21 Tow: 2024 Toyota Tundra
Posts: 3,105
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Quote:
Originally Posted by John in Santa Cruz
I avoided UI and other user facing stuff most of my career and worked on systems internals, mostly interfacing hardware to software by writing device drivers.
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You were "close to the machine", as they say.
__________________
Mike Lewis
She don't lie, she don't lie, she don't lie-- propane
Photos and travelogues here: mikelewisimages.com
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08-22-2019, 09:43 PM
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#34
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Senior Member
Join Date: Feb 2013
Location: Santa Rosa County, Florida
Trailer: 2014 Escape 21 Tow: 2024 Toyota Tundra
Posts: 3,105
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Addendum
I got an email yesterday from Lowe's saying my wire shelving had arrived at my local store (Pace, FL, not Metairie, LA). When I went down there they had a hard time finding the shipment, but eventually did. It took a while.
It turns out that the closet dimensions on my older Escape 21 must be a bit different than on Fred's newer 21. But the wire drawers will still fit, good. Now I'm working on my clumsy installation. All's well that ends well.
__________________
Mike Lewis
She don't lie, she don't lie, she don't lie-- propane
Photos and travelogues here: mikelewisimages.com
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08-28-2019, 12:49 PM
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#35
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Junior Member
Join Date: Mar 2015
Location: Richmond, Kentucky
Trailer: 2010 Casita
Posts: 10
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E Commerce Hell
If you think it is hard to purchase you should try building and maintaining the website where you can buy things
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08-28-2019, 02:28 PM
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#36
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Senior Member
Join Date: May 2019
Location: Sarita, Texas
Trailer: 2019 Escape 21
Posts: 518
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Quote:
Originally Posted by Mike Lewis
You were "close to the machine", as they say.
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We used to call it "bare metal Programming"
__________________
Why have I never heard of a 'Physic' winning the lottery?
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08-28-2019, 02:30 PM
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#37
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Senior Member
Join Date: May 2019
Location: Sarita, Texas
Trailer: 2019 Escape 21
Posts: 518
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Quote:
Originally Posted by 75thRanger
We used to call it "bare metal Programming"
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Bypass the BIOS and directly address the hardware. Takes many lines of assembler code but is tight and fast.
__________________
Why have I never heard of a 'Physic' winning the lottery?
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08-28-2019, 03:17 PM
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#38
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Senior Member
Join Date: Feb 2013
Location: Santa Rosa County, Florida
Trailer: 2014 Escape 21 Tow: 2024 Toyota Tundra
Posts: 3,105
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I finally got the shelves installed. The installation is not as pretty as Red Dog's, but it's good enough for me.
__________________
Mike Lewis
She don't lie, she don't lie, she don't lie-- propane
Photos and travelogues here: mikelewisimages.com
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08-28-2019, 03:39 PM
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#39
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Senior Member
Join Date: Apr 2017
Location: DFW, Texas
Trailer: 2018 21 Sept 7 2018
Posts: 1,073
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As long as it works that’s all that counts
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08-28-2019, 04:47 PM
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#40
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Senior Member
Join Date: Feb 2013
Location: Santa Rosa County, Florida
Trailer: 2014 Escape 21 Tow: 2024 Toyota Tundra
Posts: 3,105
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I just filled out a survey from Lowe's about my customer experience when ordering the shelves. Heh. My keyboard is still smoking.
__________________
Mike Lewis
She don't lie, she don't lie, she don't lie-- propane
Photos and travelogues here: mikelewisimages.com
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