06-26-2018, 07:32 PM
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#23
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Senior Member
Join Date: Aug 2016
Location: WI, Wisconsin
Trailer: 2018 Escape 5.0 TA
Posts: 465
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Quote:
Originally Posted by MaryK
ETI has contacted us today and in ETI form they will take care of the window - new window rim covering will be sent. As for the screen door, we received more information on how to fix it, will give it a good try (numerous times if need be) and if it doesn't work out we will take it into a RV shop and have them work on it. With the added information on how to correct it - I think we can get it accomplished ourselves. I always knew they took care of their customers, but will admit I was getting a little concerned (reason I reached out here for some help). Reace called both my husband and I. Thank you Reace if you see this!!
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Great news Mary!!!!
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