12-10-2021, 05:15 AM
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#42
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Senior Member
Join Date: Apr 2017
Location: DFW, Texas
Trailer: 2018 21 Sept 7 2018
Posts: 1,073
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Quote:
Originally Posted by sherminator
Finally got the trailer back, and it looks great. Took it to Pro World Industries in Vancouver, WA and I am so far happy with the job they did.
Some of the reason that it took so long was me not making a quick decision on where to take it. Those that say "take it to a boat repair place" probably haven't tried to find a boat repair place that will take an RV. I wasn't having good luck with that route, and my Progressive insurance adjuster said he wasn't surprised. He also handles boat claims, and he said most of the boat repair places were usually booked solid, and he didn't know of any who had taken on a molded fiberglass trailer. Anyway, Pro World has experience with both, and their fiberglass guy, Elias, had worked for a large local custom fiberglass boat manufacturer. Before the repair, he explained in good detail what it was going to take, and when I picked it up today he went over with me what he did do.
Some of the rest of the delay Pro World attributed to ETI being slow in shipping them gelcoat and replacement decals. The final delay was me in picking up the trailer. They finished the Tuesday before Thanksgiving (US), but I couldn't take off time until now to pick it up (they are closed weekends).
The long time at the shop allowed Pro World to get new (manual) awning arms from Carefree 3 times. First, universal arms, which were too long. Second, short arms, which were too long. Third, arms that were cut to a custom length, which apparently Escape has done for them by Carefree. Pro World said they finally noticed that the old arms looked like they were cut.
The final bill came to $8,475.08, which Progressive paid minus the deductible. Progressive paid me the bulk of that up front after the initial inspection, and paid the shop a supplemental adjustment after the gelcoat was ground off and the true extent of the damage could be seen. I was very happy how the claim was handled.
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Fantastic no more scrambled egg. A wonderful early Xmas present
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