There have been no reported issues. I had to log in recently after getting a new laptop and no issues, just entered my email and password.
I assume you are able to get on the FGRV site, just not log in. I think you could then contact admin folks for help from them. I am just a moderator there and not really up on the tech things, I just learn them as I go.
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2017 Escape 5.0 TA
2015 Ford F150 Lariat 3.5L EcoBoost
2009 Escape 19 (previous)
“Most folks are about as happy as they make up their minds to be.” — Abraham Lincoln
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