Suburban SDS2 LP Leak Cooktop Owners - Escape Trailer Owners Community
Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×

Go Back   Escape Trailer Owners Community > Escape Tech > Problem Solving | Owners helping each other
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 05-24-2021, 08:46 AM   #1
Senior Member
 
Perryb67's Avatar
 
Join Date: Feb 2015
Location: Lanesboro, MN, between Whalan and Fountain, Minnesota
Trailer: 2018 5.0 TA
Posts: 1,145
Suburban SDS2 LP Leak Cooktop Owners

Please don’t whine on this thread. It really does no good here and clutters up the intention of this thread. I’m trying to be proactive, not reactive.

Are there any others that have had leaking with your Suburban SDS2 stovetop?

The list below is those who have expressed their stove has leaked gas from a broken feeder pipe from the control to the burner:
NWTraveler
Effie
Perryb67
CarlNH
j3cub
Dee
bbbqmaxx@yahoo.com
Fun Pig
Eggscape
I'm trying to get my letter written for Karl and Melissa at Escape and the NHTSA.

When I contacted Melissa at Escape last week only three of us have actually taken the time to contact either Melissa or Karl. Contacting Dustin does no good! If you haven’t already, please call/e-mail/write Melissa or Karl, and if using mail or e-mail ask for a response acknowledging they received the notification.

To repeat, "Are there any others that have had leaking with your Suburban SDS2 stovetop?"

After I contact another Escape Forum member I'll be posting the cheap fix that will make these stoves as reliable as any other, including the Dickinson. I wish I had known about this fix before we purchased our $629 Dickinson stovetop! You've waited this long, so you can wait a day or two until I post the simple correction. AND those that have the problem can have your stove fixed with under $20 (probably less) in easily obtainable parts. Patience grasshopper!

Again, please don’t whine on this thread. It really does no good. I’m trying to be proactive, not reactive.

Thanks,

Perry
__________________

__________________
Those who know everything use pens. Intelligent people use pencils.
Perryb67 is offline   Reply With Quote
Old 05-24-2021, 11:39 AM   #2
Member
 
Join Date: Jul 2019
Location: Colusa, California
Trailer: 2019 escape 19' with 2012 Chevy 1500
Posts: 60
Thank You Master Poe!
__________________

j3cub is offline   Reply With Quote
Old 05-24-2021, 12:28 PM   #3
Senior Member
 
Oldtimer's Avatar
 
Join Date: Apr 2017
Location: DFW, Texas
Trailer: 2018 21 Sept 7 2018
Posts: 910
Your doing the right thing here Perry great job

David
Oldtimer is offline   Reply With Quote
Old 05-24-2021, 12:52 PM   #4
Junior Member
 
Join Date: May 2020
Location: Pendleton, Oregon
Trailer: 2020 Escape 19
Posts: 5
Perry,

I just dropped off my trailer to have it assessed today. I would like to be added to your list, if they find the problem was a leak. Since my Escape is about 6 months old, I'm hoping to get the repair done under warranty. I'll let you know as soon as I hear something.

Thank you for initiating the effort for this group and pursuing this matter.

Granna (zieranna)
__________________
GRANNA (Grandma Anna)
2020 Escape 19: "Escaped!"
2019 Honda Pilot
zieranna is offline   Reply With Quote
Old 05-24-2021, 03:53 PM   #5
Senior Member
 
Join Date: Aug 2016
Location: Santa Rosa, California
Trailer: 2014 Escape 15B sold, 2019 Escape 19
Posts: 307
Thanks Perry for your dedication to the issue. When I found the problem in my stove top almost two years ago, the design looked marginal but Iím not a propane appliance design engineer and I didnít know this is a wide spread problem. I contacted my sales person at Escape (Melisa), she had Dustin contact me and he shipped me a replacement unit. I admit I didnít think of contacting NHTSA at the time.
Effie is offline   Reply With Quote
Old 05-25-2021, 12:35 AM   #6
Junior Member
 
Join Date: May 2020
Location: Pendleton, Oregon
Trailer: 2020 Escape 19
Posts: 5
Results of Suburban investigation

Quote:
Originally Posted by zieranna View Post
Perry,

I just dropped off my trailer to have it assessed today. I would like to be added to your list, if they find the problem was a leak. Since my Escape is about 6 months old, I'm hoping to get the repair done under warranty. I'll let you know as soon as I hear something.

Thank you for initiating the effort for this group and pursuing this matter.

Granna (zieranna)
I was informed today that, indeed, the cause for the suburban stove top explosion was the failure of the orifice holder tube. The fitting had broken off that connected it to the burner, allowing propane to escape.

So Perry, please add my name to your list. I will try to contact Melissa tomorrow and also file a report with NHTSA.

Again, thank you for helping us all to come together.

Granna
__________________
GRANNA (Grandma Anna)
2020 Escape 19: "Escaped!"
2019 Honda Pilot
zieranna is offline   Reply With Quote
Old 05-25-2021, 05:39 AM   #7
Site Team
 
cpaharley2008's Avatar
 
Join Date: Jun 2010
Location: Central, Pennsylvania
Trailer: Escape#4, 2019 Escape21 DejaView pulled by 2014 Ram Hemi/8sp
Posts: 23,572
I'm confused about all this NHTSA reporting? Do we want Escape to go out of business? Because government intervention in private industry is never a good combo. It is not like a auto recall but a stove manufacturer that needs to double check their fittings? I'm going to check mine next time but I'm not making a report of the results. I worked for the government for 35 years and I know the screwups that can happen. Just check your fittings and camp on.....
__________________
Jim
What you get by achieving your goals is not as important as what you become by achieving your goals....
Goethe
cpaharley2008 is offline   Reply With Quote
Old 05-25-2021, 07:28 AM   #8
Senior Member
 
Perryb67's Avatar
 
Join Date: Feb 2015
Location: Lanesboro, MN, between Whalan and Fountain, Minnesota
Trailer: 2018 5.0 TA
Posts: 1,145
Quote:
Originally Posted by cpaharley2008 View Post
I'm confused about all this NHTSA reporting? Do we want Escape to go out of business? Because government intervention in private industry is never a good combo. It is not like a auto recall but a stove manufacturer that needs to double check their fittings? I'm going to check mine next time but I'm not making a report of the results. I worked for the government for 35 years and I know the screwups that can happen. Just check your fittings and camp on.....
I'm not sure if I'll be reporting to NHTSA, another government agency, or only reporting to Escape Trailer Industries. If I don't feel Escape is taking proper action on this obvious problem then and only then will I report to a government agency. So far Suburban has not issued a recall to fix the issue. I'm writing my fix/correction and hopefully will post it today or tomorrow.

_____________________________

We now have ten Escape owners with the Suburban issue. As of last week only three properly notified Escape of the problem. Whining on the Escape Forum does no good except pi$$ myself and others off. How is Escape to know there is an issue with more and more stoves if only three make proper contact?

Enjoy,

Perry
__________________
Those who know everything use pens. Intelligent people use pencils.
Perryb67 is offline   Reply With Quote
Old 05-25-2021, 08:21 AM   #9
Site Team
 
cpaharley2008's Avatar
 
Join Date: Jun 2010
Location: Central, Pennsylvania
Trailer: Escape#4, 2019 Escape21 DejaView pulled by 2014 Ram Hemi/8sp
Posts: 23,572
Yes, I agree Perry. the factory is the best beginning point.
__________________
Jim
What you get by achieving your goals is not as important as what you become by achieving your goals....
Goethe
cpaharley2008 is offline   Reply With Quote
Old 05-25-2021, 12:47 PM   #10
Senior Member
 
Join Date: Dec 2012
Location: Edmonton, Alberta
Trailer: 1979 Boler B1700
Posts: 13,777
Quote:
Originally Posted by cpaharley2008 View Post
I'm confused about all this NHTSA reporting? Do we want Escape to go out of business?
Why would properly reporting a problem to an agency which handles those problems put Escape out of business? Every auto manufacturer has recalls, managed through NHTSA in the U.S., and the NHTSA reporting hasn't put any of them out of business.

Even if Escape acknowledges the degree of the problem, and even if they contact every owner for which they have contact information, some owners will be missed. The government agencies provide a reference service which any vehicle owner can consult.
Brian B-P is offline   Reply With Quote
Old 05-25-2021, 01:27 PM   #11
Junior Member
 
Join Date: Apr 2021
Location: Seal Beach, California
Trailer: 8-2022 #19
Posts: 20
Talking Thank you

I'm still a newbie, I have my deposit down deliveries 3-23, but I am really amazed how certain people in this group have taken charge followed good procedures attempting to deal with the serious situation. We always have our chicken Littles with the sky is falling and demanding the moon . Keep up the good work. And now for the joke if you wish to whine I recommend a California Cabernet or possibly an excellent Zinfandel.
Craiger is offline   Reply With Quote
Old 05-25-2021, 01:36 PM   #12
Ops
Senior Member
 
Ops's Avatar
 
Join Date: Jan 2020
Location: Cowichan Valley, British Columbia
Trailer: 2020 - 21NE "JoMoE" (Just our Means of Escape) 2013-15B "R2-E2" (Rent2Escape2...) 1971 Boler (Sold)
Posts: 182
Quote:
Originally Posted by Perryb67 View Post
... AND those that have the problem can have your stove fixed with under $20 (probably less) in easily obtainable parts.
Perry...much appreciated follow up on this topic.

Also, with your $20 fix, would it be possible for you or someone else to video and upload either to this forum or YouTube? Just a thought for those who might be wary of a DIY project like this.
Ops is offline   Reply With Quote
Old 05-25-2021, 01:41 PM   #13
Senior Member
 
rubicon327's Avatar
 
Join Date: Mar 2016
Location: Burlington Twp., New Jersey
Trailer: 2010 Escape 19
Posts: 5,319
Quote:
Originally Posted by cpaharley2008 View Post
I'm confused about all this NHTSA reporting? Do we want Escape to go out of business? Because government intervention in private industry is never a good combo. It is not like a auto recall but a stove manufacturer that needs to double check their fittings? I'm going to check mine next time but I'm not making a report of the results. I worked for the government for 35 years and I know the screwups that can happen. Just check your fittings and camp on.....
With all due respect Jim I don't think you are looking at this properly. Explosions have happened and owners have been injured. Other stoves are leaking propane and an explosion could be forthcoming. What if your wife/ child/ grandchild were injured? What if it's the new owner of the trailer you just sold? This is a serious situation with the potential to continue unabated as trailers that use these cooktops bounce down the road year after year and more and more of these fittings break and/or loosen. There is an obvious design/manufacturing defect. I think that affected owners should report any issues to ETI, Suburban and NHTSA so there is the greatest chance that something is done. Airxcel/Suburban as the manufacturer really needs to be pressured. I really hope they have the proper moral compass to keep their customers as safe as possible. By the way, the NHTSA has tons of open recalls at any given time for RV's from Forest River, Airstream, Winnebago, Thor, Keystone, Jayco, etc. For your information the Escape Dometic stove recall is in the December 2020 monthly report. Hopefully a recall for the Surburban SDS2 cooktops is next. Getting this out there for resolution is the responsible thing to do.
__________________
Mods to Rubicon: https://www.escapeforum.org/forums/f...tml#post249508
ďOne way to get the most out of life is to look upon it as an adventure.Ē― W.F.
rubicon327 is offline   Reply With Quote
Old 05-25-2021, 03:49 PM   #14
Senior Member
 
Join Date: Oct 2015
Location: Kent, Ohio
Trailer: 2017 21
Posts: 427
I think some on this forum are wishing for the good old days when there was a personal touch and a deep commitment to customer service. The company is now owned by a hedge fund, so those days are gone. However to be fair Karl and crew have a vested interest in producing safe and and reliable trailers and keeping their reputation of Escape. Proper reporting to the agency that keeps track of safety in transportation and motor vehicles is certainly appropriate in my humble opinion, we are talking life threatening possible accidents. Myself I’m quite happy when the federal government requires safety standards to be applied to motor vehicles, Rember unsafe at any speed? It seems there are enough reported problems to reveal a pattern, I would think ETS wound wish to deal with it as well as Suburban. If they will not then there are alternatives. In the meantime, a 30 dollar leak detector is good insurance to identify a potential explosion.
oldwave is offline   Reply With Quote
Old 05-25-2021, 03:56 PM   #15
Junior Member
 
Join Date: May 2020
Location: Pendleton, Oregon
Trailer: 2020 Escape 19
Posts: 5
Thank you, Brian and Rubicon...well put! My hope is to present my case without whining or animosity. My intent to contact these various entities is to hold those responsible for accountability and to prevent further tragedies (certainly, not to put anyone out of business). I also agree that involving the NHTSA is wise because a foreign company IS involved.

In response to some of the "fixes" I have read: 1). Tightening fittings, etc. won't necessarily help because (in my case) it was the failure of a part and no amount of tightening by an owner or at the factory would have helped. 2). My explosion happened with the cabinet door opened, so that idea may not be as effective as hoped.

I do appreciate different perspectives. Let's keep the corrective pursuit and dialogue going.

Granna
__________________
GRANNA (Grandma Anna)
2020 Escape 19: "Escaped!"
2019 Honda Pilot
zieranna is offline   Reply With Quote
Old 05-25-2021, 06:02 PM   #16
Senior Member
 
Jim Bennett's Avatar
 
Join Date: Oct 2008
Location: Calgary, Alberta
Trailer: 2017 Escape 5.0 TA
Posts: 15,026
Quote:
Originally Posted by Perryb67 View Post
There is only a far-too-short 6 hour anal-retentive editing window. Iíll be posting this sometime this afternoon and will be able to edit till the anal-retentive editing window closes. Please let me know of any changes needed.
Perry, a moderator can set the posts available for you to edit if you wish.

I never followed too close as I already have a Dickinson.
__________________
2017 Escape 5.0 TA
2015 Ford F150 Lariat 3.5L EcoBoost
2009 Escape 19 (previous)
ďMost folks are about as happy as they make up their minds to be.Ē ó Abraham Lincoln
Jim Bennett is offline   Reply With Quote
Old 05-25-2021, 08:17 PM   #17
Senior Member
 
Perryb67's Avatar
 
Join Date: Feb 2015
Location: Lanesboro, MN, between Whalan and Fountain, Minnesota
Trailer: 2018 5.0 TA
Posts: 1,145
Quote:
Originally Posted by Calicia View Post
Thank you Perry for going to so much trouble for those of us who have this Suburban. I am one who feels uncomfortable doing this myself or even trusting someone whom I’m not certain of his/ her expertise. I am interested in the one burner Eno but since I have a 17b with the furnace below I’m wondering if it would be possible to mount this and if so how would I fill in the cutout which is bigger than needed for the Eno 44134 one burner? Thank you again for your all your work in writing this.
Good luck in filling the space. Your only choice with that stove is a new countertop.

We've had our 5.0 for 2 1/2 years, nearly 400 nights, and have traveled nearly 34,000 miles down the road pulling our camper (our truck keeps track of the miles pulling when you hook the umbilical from the camper to the truck). We got the standard countertop and we're both tired of the look, so we're getting new countertops, bigger sink, and a better faucet.

Enjoy,

Perry
__________________
Those who know everything use pens. Intelligent people use pencils.
Perryb67 is offline   Reply With Quote
Old 05-26-2021, 11:53 AM   #18
Member
 
Join Date: Jul 2019
Location: Colusa, California
Trailer: 2019 escape 19' with 2012 Chevy 1500
Posts: 60
I just installed the Dickinson if any one has any questions on how I did it. The Dickinson is a work of art!
j3cub is offline   Reply With Quote
Old 05-26-2021, 03:46 PM   #19
Senior Member
 
rubicon327's Avatar
 
Join Date: Mar 2016
Location: Burlington Twp., New Jersey
Trailer: 2010 Escape 19
Posts: 5,319
Quote:
Originally Posted by j3cub View Post
I just installed the Dickinson if any one has any questions on how I did it. The Dickinson is a work of art!
Pictures please (might be best on the original thread where we discussed your install)
__________________
Mods to Rubicon: https://www.escapeforum.org/forums/f...tml#post249508
ďOne way to get the most out of life is to look upon it as an adventure.Ē― W.F.
rubicon327 is offline   Reply With Quote
Old 05-27-2021, 04:00 PM   #20
Senior Member
 
brroberts's Avatar
 
Join Date: May 2020
Location: Overbrook, Kansas
Trailer: none
Posts: 317
ETI is looking into options. Iím sure the supply chain makes this difficult. I am working with Joldie on my configuration, and hereís what I got today,

Ē Regarding the cooktop, I know we are looking into a replacement for the 2 burner Suburban we currently offer as well as potentially a 3 burner option as well. Iím not sure how soon we will be able to offer these, but if you are able to hold off a bit before signing your build sheet you just donít know what could happen.Ē

So, they are trying to do something different.
__________________

__________________
Randy & Barb
brroberts is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Escape Trailer Industries or any of its affiliates. This is an independent, unofficial site.


All times are GMT -5. The time now is 10:12 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2021, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.
×